NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Soyuz
Nov 14, 2020Aspirant
Orbi RBR50 + Satellite wifi dropouts, wired/wireless setup
Hi all! I have a RBK50 system (RBR50 router + RBS50 satellite) which is giving me lots of trouble with the wifi connection. Let me explain my setup please:
Internet comes from the ISP router in bridge mode (acting as a modem only) -> wired to Orbi RBR50 router
Orbi router is wired to:
- D-Link DGS-104 Gigabit switch
- LG TV
- Philips Hue Bridge
That D-Link switch is wired to:
- Wall ethernet port, usually connected to a MacBook
- A 2nd Gigabit switch (TP-Link TL-SG1005D)
In its turn, the TP-Link switch is wired to a Sony TV, Playstation 4 and Apple TV.
On the other hand, the RBS-50 satellite is wirelessly linked to the RBR50, for expanding the wireless coverage (it's around 13 feet away from the RBR50, in clear sight).
Lastly, there are a variety of devices connected wirelessly to the Orbi network: smart lights, Nuki Smart Lock, LG fridge, LG washing machine, NetAtmo Energy and Weather, some iPhones and iPads, etc.
The point is that I’m suffering very frequent wifi dropouts. The connection seems to freeze for a while and then recovers itself. But sometimes, that “while” is 1 or 2 minutes long (and sometimes even more!). It’s really annoying and it prevents me to use critical devices like the Smart Lock with reliability.
I’ve discarded some possible error sources: the ISP company says that my connection and modem is ok, and I've also checked all the ethernet wiring with a cable tester, replacing some damaged cables, but the wifi problem persists.
I've tried some Orbi configurations that I've seen in the forum, without luck. Any clues? Thank you so much!
8 Replies
Sort By
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?"On the other hand, the RBS-50 satellite is wirelessly linked to the RBR50, for expanding the wireless coverage (it's around 13 feet away from the RBR50, in clear sight)." 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satelliteAny Wifi Neighbors near by? If so, how many?
- SoyuzAspirant
Hello, thank you!
Firmware version: 2.5.2.4
ISP modem model: Mitrastar GPT-2541 GNAC
WIFI neighbours: 3
About distance between satellite and router: never imagined that "being too close" could be a problem. I thought the opposite would be.
Distance between the RBR and RBS is important.
Also you might update to v40:
Others have posted that v4 isn't working well...Or downgrade to v16.