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Forum Discussion
Orbi RBR50- Unable to access newly loaded webpages or internet-related application without reloading
Sometimes, when I attempt to access a webpage, I get an error, and I have to reload the site in order to actually see the content on it. Moreover, this issue also occurs with all types of programs that are "internet-related". For example, whenever I attempt to join a call on Discord, I am stuck waiting for RTC to connect for a solid 5+ seconds. It seems like whenever something is "initiated" via internet, I must reload it to "initiate" for the second time in order for it to load. This issue persists on many different devices and many different applications, and I am unsure what is causing it. With the router I used previously, I did not have to deal with this issue. Although this issues does not occur 100% of the time in every situation, it happens frequently enough to be considered a significant inconvenience. I appreciate any help that is provided.
4 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?What browser are you using? Try a different browser to compare?
Happens on all devices?
One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026
jimbari wrote:
Sometimes, when I attempt to access a webpage, I get an error, and I have to reload the site in order to actually see the content on it. Moreover, this issue also occurs with all types of programs that are "internet-related". For example, whenever I attempt to join a call on Discord, I am stuck waiting for RTC to connect for a solid 5+ seconds. It seems like whenever something is "initiated" via internet, I must reload it to "initiate" for the second time in order for it to load. This issue persists on many different devices and many different applications, and I am unsure what is causing it. With the router I used previously, I did not have to deal with this issue. Although this issues does not occur 100% of the time in every situation, it happens frequently enough to be considered a significant inconvenience. I appreciate any help that is provided.I have had this issue since purchasing the the Orbi in November 2020. I haven't been able to isolate any variables of when it happens. I'm assuming on a related note, smart devices often have to try again to connect upon waking - my TV was always immediately on the network with previous routers, but now takes 10-20 seconds to reconnect to the network when waking.
I primarily use Chrome for browsing, though in a quick test had it occur once or twice in the current build of Edge.
Orbi firmware: 3.2.16.6 (there is an update available to 3.2.16.22, but failed previously, rendered the router non-functional and I had to roll back)
Do you have a Orbi AX system? If so,
Please visit and post about this over in the Orbi AX forum:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-axThank you.
RavenQuill wrote:I have had this issue since purchasing the the Orbi in November 2020. I haven't been able to isolate any variables of when it happens. I'm assuming on a related note, smart devices often have to try again to connect upon waking - my TV was always immediately on the network with previous routers, but now takes 10-20 seconds to reconnect to the network when waking.
I primarily use Chrome for browsing, though in a quick test had it occur once or twice in the current build of Edge.
Orbi firmware: 3.2.16.6 (there is an update available to 3.2.16.22, but failed previously, rendered the router non-functional and I had to roll back)
Any progress on this?
jimbari wrote:
Sometimes, when I attempt to access a webpage, I get an error, and I have to reload the site in order to actually see the content on it. Moreover, this issue also occurs with all types of programs that are "internet-related". For example, whenever I attempt to join a call on Discord, I am stuck waiting for RTC to connect for a solid 5+ seconds. It seems like whenever something is "initiated" via internet, I must reload it to "initiate" for the second time in order for it to load. This issue persists on many different devices and many different applications, and I am unsure what is causing it. With the router I used previously, I did not have to deal with this issue. Although this issues does not occur 100% of the time in every situation, it happens frequently enough to be considered a significant inconvenience. I appreciate any help that is provided.
