NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi RBR50 2.7.0.70 not showing all the attached devices
RBR50 (2.7.0.70) and two satelites RBS50 (V2.7.0.70) and RBS20 (2.5.1.16) are not showing all the attached devices in the website or app. Is this a known issue? Any recomendations? Thank you
FURRYe38 wrote:Factory reset would be needed after the update to ensure any odd problems are cleared out and give the system a clean slate to work with.
Not true
Many users here have done firmware updates without performing a factory reset, which by the way is more so used in cases of lost passwords.
I am having the same problem. I can only see a max of 16 devices which makes it difficult to troubleshoot an issue I am having with a camera because I can't see where it is connecting to. I haven't tried a factory reset as I am not sure this will fix the problem and don't want to waste time re-setting everything up.
I was finally contacted by Netgear support and although it took quite a while and several screenshots, I was able to help them understand the issue.
My hunch is that this was a feature change at some (recent) point, and I requested that they at least added options to the app to turn this functionality off.
XBond wrote:I was finally contacted by Netgear support and although it took quite a while and several screenshots, I was able to help them understand the issue.
My hunch is that this was a feature change at some (recent) point, and I requested that they at least added options to the app to turn this functionality off.
Stop using the app.....junk.
You can try updating FW as well:
XBond wrote:I was finally contacted by Netgear support and although it took quite a while and several screenshots, I was able to help them understand the issue.
My hunch is that this was a feature change at some (recent) point, and I requested that they at least added options to the app to turn this functionality off.
FURRYe38 wrote:You can try updating FW as well:
XBond wrote:I was finally contacted by Netgear support and although it took quite a while and several screenshots, I was able to help them understand the issue.
My hunch is that this was a feature change at some (recent) point, and I requested that they at least added options to the app to turn this functionality off.
These updates may be the cause of the problem
turn off pushing updates
Get the same result in both the router GUI and the app. I generally don't use the app.
Has a factory reset and setup from scratch been performed since last FW update?
Try udpating to v104:
or downgrade to v16:
Happyrocks wrote:Get the same result in both the router GUI and the app. I generally don't use the app.
