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Forum Discussion
parker7120
Sep 02, 2024Guide
Orbi RBR50 blocking outbound PPTP
I have an Orbi RBR50 and two RBS50's all running the latest V2.7.4.24 and outbound PPTP sessions are being blocked. This did not happen with earlier releases (not sure when it stopped working as i don't use PPTP so much).
I have not setup any site or service blocking.
When I use my Android phone with 5G as a hotspot, PPTP works fine, so I know that the problem must be in the Orbi. And I can see that my PPTP credentials are being validated OK, indicating that TCP 1723 is OK, so I suspect that the Orbi is not handling the GRE packets correctly - either blocking them out or in (or both).
Thanks for the info.
I have now upgraded to 2.7.5.4 and it is working fine.
I have done some more testing using a different router (MikroTik) and it has the same issue - so I have now contacted my "fiber" ISP (Waoo) as I am now sure that the problem is there - probably something to do with "VPN Passthrough". Fortunately PPTP works fine with my "mobile (5G)" ISP (Oister). FYI the PPTP connection was to a commercial site (SmartDNSProxy.com).
Again, thanks for your help
14 Replies
- CrimpOnGuru - Experienced User
Netgear released new firmware for the RBR50 in Feb, 2023, but has not set the Firmware Update process to detect and install it. Customers can install it manually (satellites first, router last) if they want to.
https://kb.netgear.com/000065539/RBR50-RBS50-Firmware-Version-2-7-5-4
Orbi routers do not block outbound connections, as evidenced by the VPN software log showing the credentials have been validated. Can the software be set to provide more detail in the log file?
Is this a commercial VPN or a corporate site?
- CrimpOnGuru - Experienced User
This article talks about forwarding Port 47. This is still active, correct?
Thanks for the info.
I have now upgraded to 2.7.5.4 and it is working fine.
I have done some more testing using a different router (MikroTik) and it has the same issue - so I have now contacted my "fiber" ISP (Waoo) as I am now sure that the problem is there - probably something to do with "VPN Passthrough". Fortunately PPTP works fine with my "mobile (5G)" ISP (Oister). FYI the PPTP connection was to a commercial site (SmartDNSProxy.com).
Again, thanks for your help
- FURRYe38Guru - Experienced User
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡