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Forum Discussion
Orbi RBR50 Dropping Internet Connection Regularly
I have an Orbi RBR50 and RBS50 connected via wireless backhaul. They have been working perfectly for a year. For the past two weeks, the router has been dropping the Internet connection regularly, ...
After a couple of months of frustration from intermittent internet dropouts I have a family rebellion ... "why don't we go back to our old router??".
I'm nearing the end with Orbi. Will go back to the Asus AC5300 which fortunately I still have. A couple of dead spots are infinitely better than a whole house with strong Orbi wi-fi but no internet connection!
I'm nearing the end with Orbi. Will go back to the Asus AC5300 which fortunately I still have. A couple of dead spots are infinitely better than a whole house with strong Orbi wi-fi but no internet connection!
What FW is currently loaded? There is v32 and v44 FW available:
You have to get v32 applied first before v44.
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the Mfr and model# of the ethernet switch if one is in the configuration.
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using?
Try enabling Beamforming and MIMO. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
walder wrote:
After a couple of months of frustration from intermittent internet dropouts I have a family rebellion ... "why don't we go back to our old router??".
I'm nearing the end with Orbi. Will go back to the Asus AC5300 which fortunately I still have. A couple of dead spots are infinitely better than a whole house with strong Orbi wi-fi but no internet connection!