NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Jdubtx's avatar
Jdubtx
Follower
Mar 21, 2021

ORBI RBR50 drops internet on wifi devices

I am also experiencing intermtittent internet disconnects on non-streaming devices throughout the house since installing 2.7.2.104.

 

I found that on the disconnected devices, I am assigned an IP address, but DNS is not working.  The disconnected devices do not show in the connected device list.

 

Even when disconnected, I can navigate to 192.168.1.1 and log in, and it shows a good internet connection, but the device I am connected with does not show in the list.

 

I have tried disabling both family controls (disney circle) and access control.

 

I found navigating to 'connection status' on advanced > internet port > and click 'connect', it will get the internet working again without resetting the whole router.

 

Please fix this ...  Its a real pain, and I have noticed several users posted here with the same issue:  RBR50, firmware V2.7.2.104, internet connection drops.

3 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    Jdubtx wrote:

    Please fix this ...  Its a real pain, and I have noticed several users posted here with the same issue:  RBR50, firmware V2.7.2.104, internet connection drops.


    You are correct The Orbi product has gone "whack-o crazy" since Daylight Saving Time went into effect last Sunday.

    There are a number of solutions that enterprizing folks have discovered, such as these:

    https://community.netgear.com/t5/Orbi/Orbi-DNS-and-DHCP-and-NTP-Broken-Short-Term-Fix-Options/m-p/2071273#M116734 

     

    What seems to have worked for me (for 28 hours) is to turn off Traffic Meter (in the Advanced Tab, Advanced Settings, Traffic Meter).

     

    p.s. It is awkward to point out that this is a "community forum" where Netgear customers can discuss Netgear products amongst themselves.  As far as I can tell, Netgear "engineers" never participate in the community forums.  So, "please fix this" (literally) falls on deaf ears. i.e. no ears at all.

     

    I agree that, "heads should roll" for this massive f**kup.

    • CrimpOn's avatar
      CrimpOn
      Guru - Experienced User

      Sorry for the breach of decorum. I sometimes get over excited.  "My Bad"