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davelave's avatar
davelave
Follower
Nov 22, 2017

Orbi RBR50 firmware V2.0.0.74. Does it support Gig down

I have the RBR50 with 3 satilights.  I was getting roughly 275-280 down & 30 up when I had the 300/35 plan with my ISP.  I've upgraded to the GIG down 50up plan and my Orbi speed dropped to 150 down but up upgraded to 50. I tried to check to see if I upgraded my speed past the orbi's capabilities and saw something that it supported up to 400 down.  Is that correct or did I mis-understand (if that's a word)?

So could my issue be caused by my web speed being being upgraded past the Orbi's abilities and is that why my speed has actually gone down after the upgrade?  Hardwired test direct to a computer showed that the ISP is sending the upgraded speed.  Older computer showed 380 down and Omex X setup hardwired was full speed.

 

Also, I put the specs in the subject because the mobel tab wasn't working.

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2 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Dec 08, 2017

    Have you tried a factory reset of the router?

     

    DarrenM

  • carbonyle's avatar
    carbonyle
    Aspirant
    Nov 27, 2017

    I'm interested to see if you're getting any feedback, I have a similar issue with DL speed half of the upload speed (they used to be the same)