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Forum Discussion
Makiimochi
Mar 29, 2020Follower
Orbi RBR50 Hourly Disconnect
Hello! I just want to start off the post by saying I have zero to no experience with a lot of this so please bare with me and forgive me if I say anything strangely. So I recently switched to AT&T ...
wimmme
Apr 29, 2020Tutor
Hello, i have exactly the same issue. For weeks now. Since Corona i am working fulltime at home, constantly connected via VPN.
Every hour at exact the same time all my connections got reset.
I loose my vpn connection and internet connection
On all my devices by the way.
My setup
RBR50 firmware V2.5.1.8
RBS50 x2 firmware V2.5.1.8
RBS50Y firmware V2.3.5.32
I am connected to the RBR50 via ethernet, which is wired via UTP6 to my cable modem.
If i connect to the internet directly i have no disconnects.
My VPN is a Cisco Anyconnect 4.3.03086
My house is about 310 sq meters (3300 sq ft), distance varies from 12m to 6m, depending on the walls (thick brick walls, al ot of concrete and piping).
Connections between them are good. Daisy chaining enabled (RBS50Y connects via one RBS50), roaming is working fine for other devices.
Fixed 2.4 channel, there are 2 or 3 other signals but not that strong.
Beamforming and MIMO and WMM enabled. Under Advanced Tab/Advanced Settings/Wireless Settings
Disabled: Armor, Circle
Set 20/40Mhz Coexistence to 40Mhz only.
Had a factory reset and setup from scratch since last FW update
This should not be happening to a system that has cost me about 700$
I am no n00b.
Tried changing DHCP lease time via the debug page, but all my clients have reserved IP's, but no change in the disconnects
- Retired_MemberApr 29, 2020
RBR50 firmware V2.5.1.8 = Bad firmware
- FURRYe38Apr 29, 2020Guru - Experienced User
What is the Mfr and model# of the ISP modem/ONT the NG router is connected too?
Do both wired and wireless get disconnected?
Only VPN?
30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
You can try to update your system to v16.
Update using this process:
wimmme wrote:Hello, i have exactly the same issue. For weeks now. Since Corona i am working fulltime at home, constantly connected via VPN.
Every hour at exact the same time all my connections got reset.
I loose my vpn connection and internet connection
On all my devices by the way.
My setup
RBR50 firmware V2.5.1.8
RBS50 x2 firmware V2.5.1.8
RBS50Y firmware V2.3.5.32
I am connected to the RBR50 via ethernet, which is wired via UTP6 to my cable modem.
If i connect to the internet directly i have no disconnects.
My VPN is a Cisco Anyconnect 4.3.03086
My house is about 310 sq meters (3300 sq ft), distance varies from 12m to 6m, depending on the walls (thick brick walls, al ot of concrete and piping).
Connections between them are good. Daisy chaining enabled (RBS50Y connects via one RBS50), roaming is working fine for other devices.
Fixed 2.4 channel, there are 2 or 3 other signals but not that strong.
Beamforming and MIMO and WMM enabled. Under Advanced Tab/Advanced Settings/Wireless Settings
Disabled: Armor, Circle
Set 20/40Mhz Coexistence to 40Mhz only.
Had a factory reset and setup from scratch since last FW update
This should not be happening to a system that has cost me about 700$
I am no n00b.
Tried changing DHCP lease time via the debug page, but all my clients have reserved IP's, but no change in the disconnects
- wimmmeApr 29, 2020Tutor
The modem is a Motorola / CV6181E (DOCSIS).
Disconnects are both wired, wireless, and so the VPN also .
2.4GHz is on channel 1
5GHz is on channel 36
Changed them all, to no avail; but some interference should NOT cause network disconnects, certainly not on the laptop i am using wired tot the RBR50.
I will try to update to that new version 2.5.1.16 this evening.
Factory resetting and reconfiguring is a real PITA, since I have 50+ devices on my network, all with fixed IP's.
But i will and report back
Tnx for the feedback guys
- Retired_MemberApr 29, 2020
jusrt curious....how did you get firmware V2.5.1.8?