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Forum Discussion

thomaspmaher's avatar
thomaspmaher
Follower
Mar 23, 2021

Orbi rbr50 I get error trying to check for new firmware

6 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    Some details would be helpful.  Perhaps take a screen shot of this message and use the "Browse" button to attach it?

    ("in-line" images created with the "Photos" icon do not appear until approved by a forum moderator, which can take hours.)

     

  • Same problem for me. Here’s a screenshot.
    • vajim's avatar
      vajim
      Master

      don't use the app

       

      login to your Orbi via PC

      • jeberhawk's avatar
        jeberhawk
        Tutor

        vajim Thank you. The RBR50 router has the latest firmware version; V2.7.2.104. I typically use an iPhone to check for firmware updates. I suppose this time the app for Apple has the fireware check error problem.

         

    • jeberhawk's avatar
      jeberhawk
      Tutor

      The Netgear Team updated their Orbi app for iOS and fixed the "Firmware Check Error" checking firmware update problem for my RBR50 router. I can now check for an update without using my laptop.