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Forum Discussion
Reith
Oct 07, 2021Apprentice
ORBI RBR50 keeps staying lit on white light
I have an ORBI RBR50 system. Since 1am, all my satellites were lit pink (no connections). I rebooted the cable modem and rebooted the Orbi RBR50 twice. By unplugging them. But still no internet connection. What could be causing this issue? I have the latest firmware according to the last update I have on my Orbi Login 2.7.3.22. I can not even access my OrbiLogin dashboard either. How do I go about to resolve this issue?
I did a direct ethernet connection from cable modem to my laptop and I have internet.
Any help or suggestions for an easy solution would be great.
If I have to do a factory reset, then so be it. I have only had this system since 2015. I do not want to have to spend more money on an updated Orbi system.
Thank you all in advance :)
1 Reply
- FURRYe38Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Has a factory reset and setup from scratch been performed since last FW update?