My Orbi RBR50 has stopped talking to my website provider, Network Solutions on Friday afternoon. I can't access my website builder tool nor can I check my email. Very frustrating. I can get to my website and check my email if I hardwire my computer straight to my cable motem so I know it's the router. I can also go to any other website no problem. Any insight would be helpful. Thanks, Paul

Was it working before? if so, and you didn't change anything on the Orbi, I presume the issue would be a web site service issue, not a Orbi issue. What is the Mfr and model# of the IP modem the Orbi is connected too?

Everything was working great Friday morning. Now, everything works as usual with every other site except this one

If other sites and such work and this one site doesn't, it wouldn't be a router issue.

I have been reading other posts where people are having the same issue as me. I can hook my computer directly to my cable modem with a LAN line and it works perfectly. As soon as I hook my LAN line from modem to router and a line from router to computer, it's a no go for only that 1 site.

Orbi RBR50 not talking to Network Solutions website

15 Replies

FURRYe38
Guru
Oct 01, 2018
Was it working before? if so, and you didn't change anything on the Orbi, I presume the issue would be a web site service issue, not a Orbi issue.

What is the Mfr and model# of the IP modem the Orbi is connected too?
- winsrfr
  Aspirant
  Oct 01, 2018
  Everything was working great Friday morning. Now, everything works as usual with every other site except this one
  - FURRYe38
    Guru
    Oct 01, 2018
    If other sites and such work and this one site doesn't, it wouldn't be a router issue.
randomousity
Luminary
Oct 01, 2018
See if you can ping it and tracert to it. The issue could be with your DNS, or it could be a security setting, like blocked sites. If you haven't already done a factory reset, you can look into those.

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Orbi RBR50 not talking to Network Solutions website