Help!My Orbi RBR50 (router) stopped working. I have tried to reset it to no avail. The led ring light doesn't turn on too! My system consists of RBR50 and two RBS50s. The satellites appear to be working because their lights are magenta. Help! Thank you, MM

The RBR50 has power? (i.e. the LED on the back at the bottom is GREEN?) How exactly did you "reset" the router?

I attempted a reset once and neglected to hold the paperclip in long enough. First the LED turns orange (for a LONG time), and then it begins to blink. I saw the orange, thought "done", and pulled the paperclip back out. Watched the Netgear video and realized I was not waiting long enough.

The power led is green and I reset the router by pushing in the reset button.Thank you for your help!MM

Thanks for your help. I tried again. I held the reset button down for longer than 2 minutes and the light never turned amber, it stayed green the entire time. Do you have any other suggestions? Thank you!

Does the top LED turn on Amber, not the LED in back. If this comes on Amber, then let go of the reset button in back and the top LED should blink WHITE then pulsate WHITE.

ORBI RBR50 not working and led ring doesn't light up

12 Replies

CrimpOn
Guru - Experienced User
Mar 09, 2019
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The RBR50 has power? (i.e. the LED on the back at the bottom is GREEN?)

How exactly did you "reset" the router?
- moomats
  Tutor
  Mar 09, 2019
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  The power led is green and I reset the router by pushing in the reset button.
  Thank you for your help!
  MM
  - CrimpOn
    Guru - Experienced User
    Mar 09, 2019
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    I attempted a reset once and neglected to hold the paperclip in long enough. First the LED turns orange (for a LONG time), and then it begins to blink. I saw the orange, thought "done", and pulled the paperclip back out. Watched the Netgear video and realized I was not waiting long enough.

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ORBI RBR50 not working and led ring doesn't light up