NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi RBR50 plus Sat’s...I don’t have a Modem Please Help Setup
My Internet comes through fiber optic cable and I do not have/use a modem. My NightHawk A1900 was doing a fantastic job, but we have a large house and I wanted better coverage and decided to try the O...
Sometimes the "fiber nternet box" has learned the ethernet MAC address of the router and it waiting for it to reappear. Did you (a) turn off both the Orbi and fiber box, (b) turn the fiber box back on, and finally (c) turn the Orbi on?
- Thank you for responding!
We have a backup battery box outside, a cat 5 port in the wall and a Comtrend ES-7208 switch and router. I wish I could say that there was a fiber internet box or modem, but there just isn’t.
I called my ISP to make sure I wasn’t forgetting anything and they confirmed all should be well!
Many hours ago, I disconnected the backup batt and waited for 30 sec and reconnected it.
I unplugged the switch and waited and reconnected.
I was on a support call with netgear and did all of that again along with using a paper clip to reset the Orbi.
I just plugged my nighthawk back up and it’s working fine.
This is so frustrating!! I’m thinking of taking the Orbi to my parents’ house to try on their network. The only prob is that it’s the same ISP as mine and same equip.
This Orbi system should b plug and play??
I appreciate any other ideas you’ve got...😐- PER NETGEAR SUPPORT...
You must have a modem in order to use the Orbi Router!
I had to plug the Orbi into my Nighthawk router to use it as a modem!
I can not believe this is the way it has to be, but I only hope that the network speed is better throughout my home...which is why I bought Orbi in the first place! 🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻It would help if you can find the model number of the nighthawk.AC1900 is a speed number, not a model number. For example, the Orbi RBR50 is "AC3000" because when they add up the maximum transmission speed of all the radios it sums to 3,000.
