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Forum Discussion
FrognJeep
Sep 23, 2019Aspirant
Orbi RBR50 plus Sat’s...I don’t have a Modem Please Help Setup
My Internet comes through fiber optic cable and I do not have/use a modem. My NightHawk A1900 was doing a fantastic job, but we have a large house and I wanted better coverage and decided to try the O...
FrognJeep
Sep 23, 2019Aspirant
Thank you for responding!
We have a backup battery box outside, a cat 5 port in the wall and a Comtrend ES-7208 switch and router. I wish I could say that there was a fiber internet box or modem, but there just isn’t.
I called my ISP to make sure I wasn’t forgetting anything and they confirmed all should be well!
Many hours ago, I disconnected the backup batt and waited for 30 sec and reconnected it.
I unplugged the switch and waited and reconnected.
I was on a support call with netgear and did all of that again along with using a paper clip to reset the Orbi.
I just plugged my nighthawk back up and it’s working fine.
This is so frustrating!! I’m thinking of taking the Orbi to my parents’ house to try on their network. The only prob is that it’s the same ISP as mine and same equip.
This Orbi system should b plug and play??
I appreciate any other ideas you’ve got...😐
We have a backup battery box outside, a cat 5 port in the wall and a Comtrend ES-7208 switch and router. I wish I could say that there was a fiber internet box or modem, but there just isn’t.
I called my ISP to make sure I wasn’t forgetting anything and they confirmed all should be well!
Many hours ago, I disconnected the backup batt and waited for 30 sec and reconnected it.
I unplugged the switch and waited and reconnected.
I was on a support call with netgear and did all of that again along with using a paper clip to reset the Orbi.
I just plugged my nighthawk back up and it’s working fine.
This is so frustrating!! I’m thinking of taking the Orbi to my parents’ house to try on their network. The only prob is that it’s the same ISP as mine and same equip.
This Orbi system should b plug and play??
I appreciate any other ideas you’ve got...😐
FrognJeep
Sep 23, 2019Aspirant
PER NETGEAR SUPPORT...
You must have a modem in order to use the Orbi Router!
I had to plug the Orbi into my Nighthawk router to use it as a modem!
I can not believe this is the way it has to be, but I only hope that the network speed is better throughout my home...which is why I bought Orbi in the first place! 🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻
You must have a modem in order to use the Orbi Router!
I had to plug the Orbi into my Nighthawk router to use it as a modem!
I can not believe this is the way it has to be, but I only hope that the network speed is better throughout my home...which is why I bought Orbi in the first place! 🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻
- CrimpOnSep 23, 2019Guru - Experienced User
It would help if you can find the model number of the nighthawk.AC1900 is a speed number, not a model number. For example, the Orbi RBR50 is "AC3000" because when they add up the maximum transmission speed of all the radios it sums to 3,000.
- CrimpOnSep 23, 2019Guru - Experienced User
The Nighthawk was connected to that ethernet jack on the wall?
Wonder where the other end of that cable is?
- FrognJeepSep 23, 2019AspirantI have no clue.
The fiber optic comes into the telephone box outside and then we have a backup batt on the system, then the port in the wall and a comtrend switch before router.
- FrognJeepSep 23, 2019AspirantInternet port on wall to Nighthawk R7300.
Cable on port 1 of Nighthawk to Orbi RBR50.
Other community talks were about turning off the WiFi radios on Nighthawk. I did that hoping the Orbi would be the only thing drawing from the Nighthawk.
Problem now is that before I hooked up the Orbi to the Nighthawk, the download was 95 and now it’s back to 19. I hope I didn’t do this wrong and not be able to get it back!
I’m not an IT person, just a regular Sally trying to get what I thought would broadcast the great rural internet we pay for. I’m running out of knowledge base and need help to figure it out...short of calling my isp to do it for me at $75/hour 😳
Thx for any help you can give!