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Forum Discussion
Orbi RBR50 range problem
Two days ago I replaced my AmplifyHD mesh router with Orbi. Orbi RBR50 to be exact. I have a 4 story home (including the finished basement). Old. Plaster walls. I was not happy with Amplify...
Please find model # information for ISP modem.
Anything 25' or closer to too close. 30' is mimumum.
Keep the the following channels and these are primary. 1, 6 or 11 on 2.4Ghz
If you have other wifi neighbors near by, you might try lowering the power output on the radios from 100% to 75 or 50%. Under Advanced Tab/Advanced Settings/Wireless Settings. This will change the over all wifi foot print of Orbi so there a bit less interference from neighbors.
Has a factory reset and setup from scratch been performed since last FW update?
https://community.netgear.com/t5/Orbi/Throttling-Devices-RBK53/m-p/1858561/highlight/true#M81925
So I tried all of this. One caveat, my Orbi only has a '20/40 MHz co-existance' on/off selection. I tried both but then after googling this one left it on. The changes did improve things -- but still no where near the range of my old AmplifyHD. I have Wifi cameras spread throughout my house and these are the most critical. I did turn on/off as many devices as I could after making changes to the Config in Orbi.
What am I left with? A factory reset? I found in the admin where to re-set back to factory settings (and back up my current settings)-- but I don't think this is what you mean. Blow away my router and two sat firmware and re-install?
Yes you can use the RBRs web page to ERASE and factory reset the RBR. Or factory reset the router using the back push pin button. Press the button for 15 seconds then release. Power OFF the ISP modem for 30 seconds than back on. Wait for the WHITE led to slowly pulsate on top of the RBR, then log in to orbilogin.com using a web browser and walk thru the setup wizard. This time write down all important information for safe keeping later on.
I would do the same for the RBS.
If I backup my settings as they are right now and then restore after the factory reset -- wouldn't this be the best way to do this? Or does restoring the settings from the backup negate the factory reset?
Try the reset first and setup from scratch to see if this clears the issue. You can reload the config file later on. If you do, check to see if the problem appears again, if it does, then there maybe a bad configuration with the saved backup config. You'll need to do another reset, setup from scratch and this time, save off a new config to file for safe keeping.