Orbi RBR50 seems stuck in boot loop

Hi,

After my orbi performance dropped, I restarted the router hopping it will fix it. However it doesnt fully restart now. The power led is solid green and the ring is solid white for like 20 seconds then shutdowns for 8 seconds and comes back white for 20 secs and keeps looping, like it keeps rebooting itself

I tried different power outlets and my satelitte AC adapter, no effect.

I tried to hard reset, still the same.

I tried to flash a firmware with tftp, it remains the same. I tried the lastest firmware and some older ones with no success.

I run into the same kind of issue a few months back but I fixed it with the firmware flash with tftp. This time I can't get it restarting. Any suggestion?

Thanks,

34 Replies

FURRYe38
Guru - Experienced User
Jun 01, 2020
So it won't come to ready even after the TFTP and the RBR disconnected from the ISP modem/ONT?
- tgenty
  Star
  Jun 01, 2020
  That's right. Only the laptop is connected with a cable .
  - FURRYe38
    Guru - Experienced User
    Jun 01, 2020
    And pressing the reset button for 15 seconds doesn't stop this?
    
    Try this method of TFTP as last resort:
    https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
    Need to press the reset button for 30 seconds then release, then it send to PUT the command and upload the FW.
    I had a problem on a Windows 10 PC where this didn't work to use TFTP, so I switched to a WIndows 7 PC and the TFTP worked.
    
    IF this doesn't stop the problem, then I presume the RBR is bad and needs to be replaced.

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Orbi RBR50 seems stuck in boot loop