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Forum Discussion
siquenique
Mar 04, 2019Aspirant
Orbi RBR50 standby issue
Hello, my setup is a RBR50 and a RBS40V and an RBS40. The issue I am having is that if i setup the netgear router as router some of my devices when they enter in standby mode like my mobile phone tha...
ekhalil
Mar 04, 2019Master
Notifications usually use specific outbound TCP ports, so if this functionality has issues then I’d start by troubleshooting routing in the network.
First thing to check here is if you have double router or double NAT situation.
Is your ISP modem a plain modem or does it have router/NAT/DCHP functionality? Please confirm.
First thing to check here is if you have double router or double NAT situation.
Is your ISP modem a plain modem or does it have router/NAT/DCHP functionality? Please confirm.
- siqueniqueMar 05, 2019Aspirant
Hi, my modem has Router/NAT/DHCP capability and in netgear i don't have the DHCP manually
- FURRYe38Mar 05, 2019Guru - Experienced User
Modem Combo Units:
This would be a double NAT condition which isn't recommended. Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktopI would try option #2 first and put the Orbi in router mode in to the modems DMZ or IP Passthrough if it has either of these options. Last resort would be to try AP mode with the ISP modem.
Also you might update FW as well:
siquenique wrote:
Hi, my modem has Router/NAT/DHCP capability and in netgear i don't have the DHCP manually