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sicraze's avatar
sicraze
Aspirant
Feb 04, 2020

Orbi RBR50 Wifi Problems

Hi there. I have an Orbi RBR50 connected to a satellite and the wifi signal keeps dropping and I think it may be due to my set up. I have a white BT Openreach 061513 fibre modem connected to a Netgear R7000 Nighthawk Router. My Netgear Orbi Router is then connected to my R7000 in access point mode. When I look for wifi networks both my Orbi network and Netgear R7000 come up separately. The Netgear R7000 wifi is fine. Does this mean they are competing and could this be the reason why the Orbi network keeps dropping? The Orbi router and R7000 are also right next to eachother. Both routers have the latest firmware installed. Thanks.

7 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    I think the general advice is that WiFi access points should not be "right next to each other."

    Are you actually using both WiFi networks?

    My first step would be to turn off the R7000 WiFi.

    Second question would be "why two routers?"

    • sicraze's avatar
      sicraze
      Aspirant

      Thanks for the reply. At the moment my R7000 network is used in the main house. From the R7000 router, I have two cat 6 cables running to two separate lodges in the garden with separate access points. I have a third lodge which isn't connected via a cable so need to rely on the wifi from the main house. Therefore I purchased an Orbi and satellite to extend the wifi to this lodge, which is currently on the separate Orbi network. However, I guess I could use just the Orbi RBR router as the only router and no longer use the R7000 and use the same wifi network for everywhere. Would this solve the problem? The lodges are used as holiday lets at the moment so the wifi is used by guests. Thanks. 

      • CrimpOn's avatar
        CrimpOn
        Guru - Experienced User

        Since the Orbi is in Access Point mode, you may have done a lot of work configuring the R7000 (assigning IP's for example).

        The sepatate WiFi access points will continue to function whether the R7000 WiFi is on or off, correct?

        My first step, then, would be to disable the R7000 WiFi radios.

         

        No matter which way you go, there will probably be some "cleanup" to do.  (The R7000 and Orbi have different WiFi SSID's, correct?)

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

     

    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?

     

    Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

     

    Try disabling the following and see:
    Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).


    sicraze wrote:

    Hi there. I have an Orbi RBR50 connected to a satellite and the wifi signal keeps dropping and I think it may be due to my set up. I have a white BT Openreach 061513 fibre modem connected to a Netgear R7000 Nighthawk Router. My Netgear Orbi Router is then connected to my R7000 in access point mode. When I look for wifi networks both my Orbi network and Netgear R7000 come up separately. The Netgear R7000 wifi is fine. Does this mean they are competing and could this be the reason why the Orbi network keeps dropping? The Orbi router and R7000 are also right next to eachother. Both routers have the latest firmware installed. Thanks.