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Kathie55's avatar
Kathie55
Aspirant
May 19, 2019
Solved

ORBI RBR50

My devices do not recognize my password.  I probably typed a wrong key.  How do I correct?

  • Kathie55's avatar
    Kathie55
    May 20, 2019

    It was in regard to the ORBI router.  I resolved the problem by tapping the reset button on the router, rebooting the modem, and finally following the installation instructions.  All went well.  Thank you for your concern.

3 Replies

  • If you are saying that nothing can connect to WiFi because the WiFi password is not what you thought it was because it was spelled incorrectly when created and you cannot remember exactly what it actually is, you have two choices:

     

    1. Connect a laptop or desktop with an ethernet cable (so no WiFi password needed), use a web browser to connect to the web administration interface, and type in the WiFi password that is what you want.
    2. Hold a paperclip in the reset hole ntil the LED flashes amber, then reconfigure the router from scratch.  The WiFi name and password will be what is on the label.

    If this is not the situation, please give more details.


  • Kathie55 wrote:

    My devices do not recognize my password.

     


    Password for what? Wifi? Browser graphical user interface? Internet? Something else?

    • Kathie55's avatar
      Kathie55
      Aspirant

      It was in regard to the ORBI router.  I resolved the problem by tapping the reset button on the router, rebooting the modem, and finally following the installation instructions.  All went well.  Thank you for your concern.