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mw1999's avatar
mw1999
Aspirant
Mar 19, 2020
Solved

Orbi RBR50r2 - firmware V2.3.5.30 - slow download speeds

I have 500 Mbps service from my ISP.  Checking my download speed prior to connecting to the Orbi, I get very close to 500 Mbps.  After connecting to the orbi and checking the download speed -- it is about 80 Mbps.  This is with a wired connection.

 

I have tried different cables, different ports, etc -- all with the same result.

 

Any help you can give me would be greatly appreciated.  TIA

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5 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User


    What is the Mfr and model# of the ISP modem the NG router is connected too?
    Is the Orbi system operating in Router or AP mode?

    Has a factory reset and setup from scratch been performed since last FW update? 

    Try disabling the following and see:
    Armor, Circle,

    Try a different wired PC to compare.

    • mw1999's avatar
      mw1999
      Aspirant

      FURRYe38

      I have no modem from the isp -- the line comes in direct.  I can connect to that line to a computer  and get speeds of 500+Mbps.  Running a speed test from the orbi app, the speeds are also very high.  However a device connected directly to a port off the orbi and the speeds decrease by 50%-80%.

       

      I have not reset and setup from scratch since the firmware update -- I will try that.

       

      I have tried different computers connected directly to the orbi -- the best I get is 50% reduction in speed.

       

      Neither circle, nor armor are enabled.

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Ok, let us know what you see after the reset.