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Forum Discussion
orbi rbs20
My Orbi RBS20 satellite is stuck with the amber light on. What can I do? Factory reset doesn't work, nor does leaving it disconnected for a few days. It doesn't sync with the hub in any way.
7 Replies
You can try recovering it with tftp or nmrpflash.
Are you on Windows? if so, follow this guide
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
just make sure you enable tftp
https://www.thewindowsclub.com/enable-tftp-windows-10
and here's a video walkthrough using a TFTP client. Use the built-in one for Windows 10, though. The video is more of an example of how it's done.
https://www.youtube.com/watch?v=R9DLrLQrpaw
and if that doesn't work, you can try using nmrpflash
https://github.com/jclehner/nmrpflash
Here's a video of nmrpflash: https://www.youtube.com/watch?v=qxQu3wtpFYoNothing you've told me has worked for me. There is no way for it to recognize the satellite. The satellite does not catch IP, and the yellow light is always on, when you turn it on it is yellow, and neither with reset nor with anything can I get the solid yellow light to go away.
Does this happen when the satellite is temporarily relocated to the same room as the router?
i.e. there is no sequence of the ring LED pulsing white, turning solid white, and then either Blue or Amber for three minutes?
From page 10 of the User Manual:
I found using TFTP to flash firmware a frustrating process. One time, it took me six attempts to hit the "sweet spot" where the transfer worked correctly.
