NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi RBS50 intermittent ethernet port drops
It appears that my one RBS50 is dropping ethernet connectivity intermittently. I am running out of ideas to try and fix this.
The problem: Randomly, network connection to devices wired via patch cable into the ethernet ports of this one satellite will lose network connection. It last anywhere from a split second to a number of seconds. It always comes back without intervention. I can run for days or even a week without issues and then suddenly crop up and give multiple failures for a while. It appears that Wifi connectivity is unaffected during these outages.
I have done a number of checks and attempted fixes:
- The cables are all minimum Cat5E
- The firmware is up to date
- The system has been restarted
- The satellite has been repositioned and shows in the admin panel to connect with good signal on the 5GHz band.
My setup is an optical fibre modem wired into the RBR50.
What else can I try? Or is this a harware fault on the satellite?
7 Replies
A few questions:
1) Do all the ethernet ports on the RBS exhibit the same issue?
2) Are your using wired or wireless backhaul?
3) Do you have another RBS to swap out for the offending one?
This truly sounds like a hardware issue. Not aware of anyone else in forum having similar problem with sat ethernet port.
Good Luck!
Since I posted this I found: https://community.netgear.com/t5/Orbi/FRUSTRATED-WITH-MY-ORBI-RBR50v2-AND-RBS50-s-Keeps-dropping/m-p/2035157#M110834
This seems to be what I am also finding.
As for your questions:
1) I believe so. I wired to two ports for a test and both dropped at exactly the same time.2) Wireless. I have no way to test wired.
3) Nope, sadly not and buying another satellite costs almost as much as a three pack!!!!!!
KryptosNL wrote:Since I posted this I found: https://community.netgear.com/t5/Orbi/FRUSTRATED-WITH-MY-ORBI-RBR50v2-AND-RBS50-s-Keeps-dropping/m-p/2035157#M110834
This seems to be what I am also finding.
Note that the ultimate cause in that thread turned out to be a misbehaving wired device (FireTV recast) causing network connectivity issues to other devices wired to that same satellite.
So in your case, how many and what are the device types for what you have wired to your misbehaving satellite?
What Firmware version is currently loaded?
Hi, thanks for the response. Got sidetracked so did not have further time to deal with this issue.
But back now.
The firmware is v2.7.2.104
I have seen some indication on the forum that this firmware version could potentially be troublesome.
