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ASGILL's avatar
ASGILL
Guide
Jan 16, 2022

Orbi RBS50 no internet

I have Orbi RBR50 with RBS50 satellite, from last few months I started loosing internet on any device that connected to satellite, so I have factory reset whole system, satellite was able to connect after that but loosing connection intermittently. System has latest firmware
Any advice, Is satellite faulty?
Or there is something I can try
Thanks in advance

2 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    So its only the 1 satellite loosing connection? 

    have you tried moving it around to see if its a location or interference issue? 

    How far from the router is it? 

    What are your interior walls made of and how many are between the router and the satellite?

    • ASGILL's avatar
      ASGILL
      Guide

      10-15m, yes tried most of the solutions, incuding factory reset, Sat works for some time, devices connected to this particuar SAT show good signal strenth but no internet till I turn it off and devices can connect to RBR50, trouble is moving around bit further in house, RBR50 does not have range that far, hence this SAT