NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

edavis949's avatar
edavis949
Aspirant
Aug 28, 2026

Orbi RBS50 showing offline wont connect to RBR50

  Tried everything, factory resetting everything updating to latest firmware, syncing the satellite from the app, from the devices, through the ip.  Below is what shows up on the satellite web porta...
not listed
StephenB's avatar
StephenB
Guru - Experienced User
Aug 29, 2026
edavis949 wrote:

Any advice on how to get the second satellite connected to the router would be greatly appreciated.

The web portal shows that both are connected.  So this looks like it might be a bug in the app.  Have you tried reinstalling the app?

 

HappyCat wrote:

Does the web portal Attached Devices display any devices connected to Satellite-2?

This would be a useful way to confirm that it is working properly.  If nothing is connected, then try disconnecting and reconnecting your phone wifi while in the same room as the satellite.