NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

adhodgson's avatar
adhodgson
Aspirant
Mar 10, 2019

Orbi RBW30 brakes Plex uPnP

Hi,

 

My setup is an RBR50, 2 RBS50 devices and an RBW30.  I have had an issue with Plex whereby UPnP stopped working meaning I couldn't use my Sonos system with it, and when checking the logs I could see the RBW30 was causing an issue for some reason with the Plex UPnP.  This only started happening a few weeks ago.  I have upgraded to the 2.3.x firmware and reset the devices but still getting the same issue.

 

I have unplugged the RBW30 (it was used a while ago when I had poor Orbi connectivity on older firmware and fixed the issue at the time but probably isn't needed now), and everything is working again.

 

The post I made about this pon the Plex board is:

 

https://forums.plex.tv/t/netgear-orbi-rbw30-causes-upnp-to-brake/386429

 

Any suggestions?

Thanks.

Andrew.

Troubleshooting

3 Replies

Sort By
  • ekhalil's avatar
    ekhalil
    Master
    Mar 10, 2019

    Likely since the RBW30 was added to the network and for somereason the UPnP portmap table was not propagated from the Router to the RBW30.

    I guess deactivating UPnP in the web GUI and activating again should fix this issue. Have you tried that? :)

    • adhodgson's avatar
      adhodgson
      Aspirant
      Mar 11, 2019

      Hi,

      I tried that as I have issues with syncing devices before - a few months ago when making changes I ended up with the guest wireless enabled on one of the sattelite units in the default state even though I never touched the guest options. In any case it doesn't make any difference although I have it working now by making sure the Plex server starts up before the RBW30 is switched on. I do get the errors in the Plex log once the device is turned on (I can duplicate here if required), but the remote access is working now at least. Last night I factory reset all the units and did the setup of all units from the initial setup wizard.

      Thanks.
      Andrew.

      • FURRYe38's avatar
        FURRYe38
        Guru
        Mar 11, 2019

        You might have two uPnP servers online instead of one. There should only be one, ether on the Orbi or on the Plex, You might try disabling either uPnP on the Plex and see if this helps. If uPnP is enabled on the Orbi Plex will keep working. 

        adhodgson wrote:

        Hi,

        I tried that as I have issues with syncing devices before - a few months ago when making changes I ended up with the guest wireless enabled on one of the sattelite units in the default state even though I never touched the guest options. In any case it doesn't make any difference although I have it working now by making sure the Plex server starts up before the RBW30 is switched on. I do get the errors in the Plex log once the device is turned on (I can duplicate here if required), but the remote access is working now at least. Last night I factory reset all the units and did the setup of all units from the initial setup wizard.

        Thanks.
        Andrew.