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Orbi RBW30 satellite keeps dropping connection
I bought this last week and I set it up. It links (blue light) but then when I go to check it a little later it's not connected. It's doubly annoying because everything connected to it loses internet...
You can find RB40 FW here:
https://www.netgear.com/support/product/RBK40.aspx#download
Your way behind and you may not beable to upgrade fully to most current unless you apply an intermediate version of FW first. I would try
Version 2.1.1.12,
Then once this is applied, then apply v.210.
I recommend downloading the files first, the useing IE11 or FF browser, apply the intermediate vresion, then most current version, do a full factory reset then setup from scratch.
If you update to recent FW v.210, enable Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually.
Whirly wrote:
Hmm, I tried the firmware update, it says "No new firmware version available" on both the router and satellite.
RBR40 Firmware: V1.9.1.6
RBW30 Firmware: V2.2.1.204
What is the Mfr and model# of the ISP modem the NG router is connected too? Are you connecting the RBW to a Orbi or a different kind of router?
30 feet is recommended in between RBW and base router to begin with depending upon building materials.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using?
If your using a Orbi router, Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
If you updated to recent FW v.210 on a Orbi, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually.
Try a Manual FW load on both Orbi and RBW:
https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-released-as-of-10-3-18/m-p/1647303/highlight/true#M42416
Whirly wrote:
I bought this last week and I set it up. It links (blue light) but then when I go to check it a little later it's not connected. It's doubly annoying because everything connected to it loses internet while they reconnect to the main router.
I've now tried moving it close twice and it's currently within 3 metres of the router but it still keeps dropping. Firmware is V2.2.1.204. At 3 meters from the router it is pretty much pointless, even if I could get it to work.
I've also checked the speed and I only get around 30mbps from the orbi when I'm sitting 1 metre from the router (100mbps connection, tested via wired). If I move to another room, it drops to 20-25.
TBH I've spent a lot of money on something to improve my wi-fi and it's now worse so I'm close to sending it back.
Is there anything I can do to fix this problem?
I'm using a virgin media superhub 3.0 in modem mode that that is immaterial as the problem is not with the rbr40 router, just the satellite,
I'm grateful for the suggestions but most of them would make the whole point of having it pointless. It shouldn't matter what wpa mode I'm using or whether I have neighbours. The whole point of the system is to give high speed wifi throughout my home (about 1200 square feet) and if it can't even stay connected from 3 metres away then how can it fulfill it's advertised purpose?
I tested the speeds in the room with the satellite yesterday and got 16mbps. The satellite then went down and I got faster connected directly to the router. TBH the speeds I had from the Virgin Media router were better.
The reality is that unless something drastic happens I'm going to return it as faulty. I would have already done so if it wasn't for the amount of work required to switch everything back to the old wifi network. I should have some time next weekend to do it.
In the meantime, I will try your suggestions but I can't even find some of the settings?
MIMO - already disabled by default
Daisy Chain, Fast Roaming, IPv6 - can't find the setting
By the way, how do you check the speed the satellite is connected at?
Regarding the settings, if you cannot see them on the web GUI, then something else is wrong. Normally you will find them on the Web GUI>Advanced>Advanced Setup>Wireless Settings. There are blocks for Topology (Daisy Chain) and the other setting below. Play with Daisy Chain. For some there is a firmware glitch in this after the last update.
I do not know anyway to test satelite backhaul wifi speed but you can look at signal strength by using WiFi Analyzer.
Getting the satelite unit close to the router to test is counter productive and actually worsens the situation. Satelite works best at about 30ft. up to where the signal degrades.
Your Orbi router may be a touch slower than your original router. The Orbi is fast, but its main advantage - as all mesh routers - is coverage.
In the Web GUI>Advanced>Advanced Setup>Wireless Settings I have sections for:
Region
Advanced Wireless Settings 2.4Ghz
Advanced Wireless Settings 5Ghz
Backhaul password
Enable Implicit BEAMFORMING
Enable MU-MIMOThat's it.
The router is an RBR40 firmware V1.9.1.6.
Strange. The Enable Daisy Chain Topology line and checkbox should be right above the Backhaul Password. Did you try a different browser?