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Orbi recently became very slow.
We have been having ~115M-120M speeds on my Orbi up until the past week or so. Now I am seeing ~20M max and a TON of timed out connections. The speed is poor on both wireless and wired connections....
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using? Try WPA2 and AES only.
Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Disney Circle: https://community.netgear.com/t5/Orbi/WARNING-Firmware-2-2-1-210-is-junk/m-p/1667485/highlight/true#M45926
If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually. Advanced Tab/Advanced Settings/Wireless Settings
Try a Manual FW load:
https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-released-as-of-10-3-18/m-p/1647303/highlight/true#M42416
soldenburg wrote:
Did this thread ever get a resolution? I am having extremely similar issues to OP.
Hard wired to modem everythign is dandy - 120mbps
Hard wired to wifi - 20-30 mbps
Wifi - 20-30 mbps
Have tried a plethora of different settings, too many too name. No firmware update is available. Tried changing passwords to kick every other device off of wifi, have tried many devices, many operating systems.Tried hard reboots, tried using MULTIPLE MODEMS EVEN.
At this point I'm about ready to throw in the towel and go out and buy something different tomorrow, for the money I spent on this system I'm really disappointed in the quality.
On 2.2.1.210.
Already tried the Daisy chain setting.
I think something is fried in the main access point. Hard line being that slow indicates as much.
I have given up and purchased a Google WiFi. Instantly getting 100+ Mbps down. Shame on Netgear for treating this product so poorly with half assed software and firmware. For a $400+ system I expected at least 4-5 years of life. To get barely get one year out of it is appalling.
Was a loyal Netgear guy for routers but not anymore. Truly a travesty.
Already tried the Daisy chain setting.
I think something is fried in the main access point. Hard line being that slow indicates as much.
I have given up and purchased a Google WiFi. Instantly getting 100+ Mbps down. Shame on Netgear for treating this product so poorly with half assed software and firmware. For a $400+ system I expected at least 4-5 years of life. To get barely get one year out of it is appalling.
Was a loyal Netgear guy for routers but not anymore. Truly a travesty.
Did you do a re-load of FW on the satellite then factory reset and setup from scratch to see if this might have helped?
You might contact NG support for a help and information. Might ask for an RMA.
Good Luck.
soldenburg wrote:
On 2.2.1.210.
Already tried the Daisy chain setting.
I think something is fried in the main access point. Hard line being that slow indicates as much.
I have given up and purchased a Google WiFi. Instantly getting 100+ Mbps down. Shame on Netgear for treating this product so poorly with half assed software and firmware. For a $400+ system I expected at least 4-5 years of life. To get barely get one year out of it is appalling.
Was a loyal Netgear guy for routers but not anymore. Truly a travesty.I did do a complete system factory reset on the access point and all 3 sattelites.
I would have reached out for support from netgear directly but couldn't find a way beyond community support, and searching led me here to this thread, which I now see was a few months old and the OP did say a manual firmware load fixed his issue, but we're now a few firmware verisons ahead.
Also, I am not comfortable manually loading different firmware on it - that's beyond the amount of effort I'm willing to put into this.
I purchased the system on black friday 2017, so I've had it about 13.5 months so far. Figure any limited warranty is out the window at this point.
MIght try the full FW re-load, reset and setup from scratch.
I tagged a moderator to contact you to see what can be done.
soldenburg wrote:
I did do a complete system factory reset on the access point and all 3 sattelites.
I would have reached out for support from netgear directly but couldn't find a way beyond community support, and searching led me here to this thread, which I now see was a few months old and the OP did say a manual firmware load fixed his issue, but we're now a few firmware verisons ahead.
I purchased the system on black friday 2017, so I've had it about 13.5 months so far. Figure any limited warranty is out the window at this point.