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hawaii5os's avatar
hawaii5os
Follower
Apr 24, 2021

Orbi refuses to connect to router

1 Reply

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    It would be helpful to know a bit of information:

    • Which specific model of Orbi is this? (from the product label on the bottom of the router)
    • Which specific ISP modem is it?
    • Is the Orbi being configued, or simply "plugged in and used"?
    • If being configured, using the Orbi web interface (http:orbilogin.net) or the Orbi "app"?
    • Did the "ring light" on the Orbi show any pattern or colors?