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Orbi Review: Modern Connectivity With Great Design - SFGirl
Victoria from www.sfgirlbybay.com partnered with NETGEAR to review the Orbi WiFi System.
From the review:
"i’ve been doing a bit of redesigning lately and noticing that even the smallest impr...
Would be happy to send photos as soon as Netgear solves the never-ending firmware issue. Just take a read through this forum and you'll see that while the Orbi has potential, just about nobody is having a stable experience. In my case, an Orbi Router, three Satellites (one hard wired) and one wall unit. All have latest firmware, all devices show properly in device listing but the system is never stable for more than a few hours and then it either loses satellite connections, reboots itself or requires complete reboot to regain access. My wife and I both work from home so reliable internet is a necessity. Orbi is clearly failing its customer base. How about now new features, no new products, no more advertisements until you have a quality product and salvage the sizable investment so many people on this forum have made.
Most people will not be having issues and so won't be on these forums. I've had mine (RBK50) for 10 months without a single issue: no dropouts, no reboots etc. I know that's of no comfort to those suffering issues but to state that 'just about nobody is having a stable experience' simply isn't true. My only issue at this time is the lack of a truly isolated Guest Network though I'm sure that this will be resolved in time.
Doesn't even make a good doorstop. Looks great. Doesn't work. Support technician advised to exchange router for a new one. After the exchange, it still doesn't work. Returning for refund.
OK, fine. I'm sure its possible some population of buyers have not had issues, but I've had nothing but issues and many, many people on this forum have too. After months of trying every Orbi firmware/configuration available, I gave up for good. Unplugged the router, three satellites and a wall satellite and threw them in a box for recycling (should have returned at the first sign of trouble). They are too big, too ugly and too error prone to use as door stop, paper weight or to give to a friend or relative. I purchased four Linksys Velop units over the weekend. They have dedicated backhaul and ethernet capability like Orbi, a much better App and extremely simple configuration. So far since Saturday morning, not a single reboot and not a single dropped signal on any device. Bandwidth speeds are equal or superior to Orbi in all locations, including outdoors. The units are deployed in the exact same house in the exact same location and topology as the Orbi (except no wall satellite needed) and I have not had a single issue since installation. This experience and a very sizable investment tells me that there is indeed something seriously wrong with Orbi (hardware, app or firmware). Congrats to the happy Orbi users out there and my condolences to those that are still fighting the battle with a very poor product.
For the many of us that look at this review and scoff, I think it's important we reply to SFGirl's post. She's likely an unwitting particpant in Netgear's campaign of misrepresenting the Obri to potential customers.
Please, put a reply up.
