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crvance003's avatar
crvance003
Aspirant
Apr 18, 2020
Solved

Orbi RSR50 firmware 2.5.1.16

I just updated my Orbi RBR50 router to the latest (as of 04/18/20) firware version, 2.5.1.8. When it was done, orbilogin.com indicated that my satellites, all RBS50, were all updated to 2.5.1.16. The thing is, I can't find on netgear.com a downloadable version of that satellite firmware. There IS a version 2.5.1.16 for the RBS20, but the latest listed version for the RBS50 is 2.5.1.8. My question, then is,  what's going on? Is it that my system is misidentifying the firmware version of the satellites? OR did my router force a RBS20 firmware on my RBS50 satellites? OR is there a "secret" 2.5.1.16 version for the RBS50's? Any insight from the community would be appreciated.

  • NG sometimes pushes FW udpates before they post them on the web site. 


    crvance003 wrote:

    I just updated my Orbi RBR50 router to the latest (as of 04/18/20) firware version, 2.5.1.8. When it was done, orbilogin.com indicated that my satellites, all RBS50, were all updated to 2.5.1.16. The thing is, I can't find on netgear.com a downloadable version of that satellite firmware. There IS a version 2.5.1.16 for the RBS20, but the latest listed version for the RBS50 is 2.5.1.8. My question, then is,  what's going on? Is it that my system is misidentifying the firmware version of the satellites? OR did my router force a RBS20 firmware on my RBS50 satellites? OR is there a "secret" 2.5.1.16 version for the RBS50's? Any insight from the community would be appreciated.


     

67 Replies

  • Might be useful to validate the Orbi Update page report.  For example:

     

    Open each satellite web Home Page directly and observe what the satellite reports for firmware version.

    i.e. http://<ip of satellite>  It's in the middle of the page.

     

    Activate telnet on each satellite by opening the debug page (on each)

    i.e. http://<ip of satellite>/debug.htm

    and check the box "Enable Telnet"

     

    Then use a telnet client to connect to the satellite and type this command:

     

    nvram show | grep update

     

    On my Orbi RBS50, this is what I get:


    root@RBS50:/#
    root@RBS50:/# nvram show | grep update
    fw_download_url=https://http.fw.updates1.netgear.com/rbs50/V2.5.1/ww
    update_time=1826
    root@RBS50:/#

    This seems to indicate that the firmware version is what I expected it to be.  What does your Orbi satellite show?

     

  • NG sometimes pushes FW udpates before they post them on the web site. 


    crvance003 wrote:

    I just updated my Orbi RBR50 router to the latest (as of 04/18/20) firware version, 2.5.1.8. When it was done, orbilogin.com indicated that my satellites, all RBS50, were all updated to 2.5.1.16. The thing is, I can't find on netgear.com a downloadable version of that satellite firmware. There IS a version 2.5.1.16 for the RBS20, but the latest listed version for the RBS50 is 2.5.1.8. My question, then is,  what's going on? Is it that my system is misidentifying the firmware version of the satellites? OR did my router force a RBS20 firmware on my RBS50 satellites? OR is there a "secret" 2.5.1.16 version for the RBS50's? Any insight from the community would be appreciated.


     


  • crvance003 wrote:

    I just updated my Orbi RBR50 router to the latest (as of 04/18/20) firware version, 2.5.1.8. When it was done, orbilogin.com indicated that my satellites, all RBS50, were all updated to 2.5.1.16.


    I would appreciate hearing "how" this firmware update was done:

    • Using the "Firmware Update" menu item on the Advanced Tab, Administration?
      i.e. the web page showed that 2.5.1.8 was available for both router and satellites?
      and you then clicked on "Do it" (or whatever the button is)?
    • The Orbi app?

    If the Firmware Update page says that 2.5.1.8 is available as an update, then (silly old person) I think that's what should be installed.  I am seriously not comfortable with:

     

    FURRYe38 wrote:

    NG sometimes pushes FW udpates before they post them on the web site. 



    We have become comfortable with the concept that Netgear NO LONGER "pushes" firmware unless there is a SERIOUS URGENCY to do so.  Going from .8 to .16 on the satellite does not sound "urgent".

     

    MY TAKE on this is that someone at Netgear may have made a "silent revision" to 2.5.1.8, but screwed up and updated the version number in a text field without intending to.  Of course, with Netgear, we'll never know.

    • BigRune's avatar
      BigRune
      Apprentice
      Like fw 2.5.1.8 was appearing and a couple of days later disapearing. Made me question what was going on?! NG just don’t have quality assurance and obviously no release plan.
    • crvance003's avatar
      crvance003
      Aspirant

      CrimpOn wrote:

      crvance003 wrote:

      I just updated my Orbi RBR50 router to the latest (as of 04/18/20) firware version, 2.5.1.8. When it was done, orbilogin.com indicated that my satellites, all RBS50, were all updated to 2.5.1.16.


      I would appreciate hearing "how" this firmware update was done:

      • Using the "Firmware Update" menu item on the Advanced Tab, Administration?
        i.e. the web page showed that 2.5.1.8 was available for both router and satellites?
        and you then clicked on "Do it" (or whatever the button is)?
      • The Orbi app?

      If the Firmware Update page says that 2.5.1.8 is available as an update, then (silly old person) I think that's what should be installed.  I am seriously not comfortable with:

       

      FURRYe38 wrote:

      NG sometimes pushes FW udpates before they post them on the web site. 



      We have become comfortable with the concept that Netgear NO LONGER "pushes" firmware unless there is a SERIOUS URGENCY to do so.  Going from .8 to .16 on the satellite does not sound "urgent".

       

      MY TAKE on this is that someone at Netgear may have made a "silent revision" to 2.5.1.8, but screwed up and updated the version number in a text field without intending to.  Of course, with Netgear, we'll never know.


      Checking for a fw update on my router's web page erroneously told me that there was no update available. Instead I download the fw updates from the NG website and then manually updated my router using its web page (Advanced -> Administration -> Firmware Update -> Manual Update). Apparently just selecting the router to be updated to 2.5.1.8 convinced NG to also push the fw on all 5 of my satellites to 2.5.1.16, without my asking.

       



       

      • CrimpOn's avatar
        CrimpOn
        Guru

        crvance003 wrote:

        Checking for a fw update on my router's web page erroneously told me that there was no update available. Instead I download the fw updates from the NG website and then manually updated my router using its web page (Advanced -> Administration -> Firmware Update -> Manual Update). Apparently just selecting the router to be updated to 2.5.1.8 convinced NG to also push the fw on all 5 of my satellites to 2.5.1.16, without my asking.

        Oh, my.  So, the only Manual Update that you actually did was to the router, not to any of the satellites?

    • FURRYe38's avatar
      FURRYe38
      Guru

      Well heres the relase notes:

      Bug Fixes:

      • Fixes the attached device list incomplete issue

      This is all...

       

      Well someone mentioned that NG was only going to auto push MAJOR FW versions to users systems. While leaving MINOR Updates up to users to manually install when there systems let them know that a FW was available. I don't know if this is a Major or Minor. Seems Minor at best and why NG auto pushed it, I have no idea. Possible the change was not critical enough or should break anything that they chose to auto push it. 

       

      Not sure if one hand knows what the other is doing possibly. 


      CrimpOn wrote:

      crvance003 wrote:

      I just updated my Orbi RBR50 router to the latest (as of 04/18/20) firware version, 2.5.1.8. When it was done, orbilogin.com indicated that my satellites, all RBS50, were all updated to 2.5.1.16.


      I would appreciate hearing "how" this firmware update was done:

      • Using the "Firmware Update" menu item on the Advanced Tab, Administration?
        i.e. the web page showed that 2.5.1.8 was available for both router and satellites?
        and you then clicked on "Do it" (or whatever the button is)?
      • The Orbi app?

      If the Firmware Update page says that 2.5.1.8 is available as an update, then (silly old person) I think that's what should be installed.  I am seriously not comfortable with:

       

      FURRYe38 wrote:

      NG sometimes pushes FW udpates before they post them on the web site. 



      We have become comfortable with the concept that Netgear NO LONGER "pushes" firmware unless there is a SERIOUS URGENCY to do so.  Going from .8 to .16 on the satellite does not sound "urgent".

       

      MY TAKE on this is that someone at Netgear may have made a "silent revision" to 2.5.1.8, but screwed up and updated the version number in a text field without intending to.  Of course, with Netgear, we'll never know.


       

      • omolko's avatar
        omolko
        Aspirant

        Hi everybody

        I wanted to know if I could save the name I put on my connectected object, not to loose them with the last update?

        thanks

  • FWIW it seems whatever updated firmware was available has been pulled again. I am on V2.3.5.30. The admin page has been flagging updates for days, but now says there's no new firmware version available.

    • tomschmidt's avatar
      tomschmidt
      Virtuoso

      Looks like 2.5.1.16 is out now for RBR50/RBS50 at https://kb.netgear.com/000061838/RBR50-RBS50-Firmware-Version-2-5-1-16

       

      For me, I never had the incomplete device list issue others saw with 2.5.1.8, so I see no improvements with 2.5.1.16 on my setup.  I still have 4 open issues:

       

      1) Orbi Android App cannot change device icons

      2) Orbi Android App icon is incorrect for "smart locks", shows "network" device instead

      3) DHCP logging is inconsistent (logs them until rebooted, then does not log them until rebooted again)

      4) dnsmasq process for DNS server does not resolve local LAN hostnames

       

      Of these, #4 above is the most critical bug, that they do not appear to want to fix as I have had it open for 11 months!

  • Retired_Member's avatar
    Retired_Member

    hi,

     

    Although my answer isn't specifically directed to your question, I have recently update to V2.5.1.16

     

    Firstly, for me there have been no updates automatically for the V2.5.1 series - I have done them manually myself.

     

    Yesterday [28 April 2020] I download the zip files for RBS50 & RBR50.

     

    It's good practice to update your satellite Orbi devices first [I only have the 1 satellite].

     

    The manual update for RBS50 & RBR 50 went without a problem.

     

    On my Android phone I'm running VV2.4.25.962

     

    The Device Manager is display the devices with the appropriate icons.

     

    All seems OK

     

    My only problem in recent weeks has been the RBR50 deciding to reboot - which isn't great as there are a few of us trying to work from home.

     

    Has anyone else had this reboot issue lately?

     

     

     

     

     

     

    • Retired_Member's avatar
      Retired_Member

      The best policy is to do nothing 

       

      If your system needs an update Netgear will push it automatically. No action required on your part

       

      this is especially true if your system is working 

       

      leave it alone 

       

      ive been on the same firmware for 6 months 

      • Retired_Member's avatar
        Retired_Member

        Thanks for your response.  I was hopeful that my latest upgrade may help with the rebooting of the RBR50 that I've been experiencing lately.  I'm really not sure what could be causing it.  The only change is that there are 2 of us working from home, so the load would be more than normal.

    • FURRYe38's avatar
      FURRYe38
      Guru

      This is it best and recommended method to manually update your system. Ensures your RBS and RBR are updated properly when doing manual updates. How I update my system. Works well. Been doing updates this way for years. Zero problems using this method. Yes, update the RBS first then RBR lastly. 

       

      Too many problems with the auto update method. I and others have not see any problems with manual updates. Is thes Auto update thru the RBRs web page what seems to cuase problems. Manually downloading FW files and applying them your self is the BEST method to ensure the systems is updates properly. A search of this feature will reveal problems with it. Been a long on going problem for NG. 

       

      What version of Orbi do you have v1 or v2? Seen a couple of posts with reboot issues for users using v2 systems...

      Any Wifi Neighbors near by? If so, how many?

      What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

       


      Retired_Member wrote:

      hi,

       

      Although my answer isn't specifically directed to your question, I have recently update to V2.5.1.16

       

      Firstly, for me there have been no updates automatically for the V2.5.1 series - I have done them manually myself.

       

      Yesterday [28 April 2020] I download the zip files for RBS50 & RBR50.

       

      It's good practice to update your satellite Orbi devices first [I only have the 1 satellite].

       

      The manual update for RBS50 & RBR 50 went without a problem.

       

      On my Android phone I'm running VV2.4.25.962

       

      The Device Manager is display the devices with the appropriate icons.

       

      All seems OK

       

      My only problem in recent weeks has been the RBR50 deciding to reboot - which isn't great as there are a few of us trying to work from home.

       

      Has anyone else had this reboot issue lately?

       

       

       

       

       

       


       

      • Retired_Member's avatar
        Retired_Member

         

        Zero problems using this method.

         

         

        Don't see how this is true.  A search will reveal otherwise.

  • OK... The new firmware has been out for 12 days or more.

     

    Have any issues be reported for this update that multiple people have seen/reported?

     

    Is there really a setting switch users can set to turn off/on the auto update? I have a RBR50 & I don't see it when logged into the router with web browser & the auto update doesn't show

    2.5.1.16. I'm currently using 2.5.1.8.

     

    • FURRYe38's avatar
      FURRYe38
      Guru

      What is the mfr and model# of your ISP modem? Built in router here by chance? 

       

      Best and Hightly recommended method is to manually download and install the update to the RBS first then RBR lastly if you choose to update. 

      I've seen zero issues with it. Others haven't reported any issues other than not seeing it in the auto update which NG maybe choosing not to put out on the auto update since this is a minor FW update and not a major one. 

       

      First manually download the RBS and RBR FW files from here.

      http://kb.netgear.com/en_US/000061838/

      Unpack the FW from the .zip files.

      Use a wired PC for this process. Safari(Mac), IE11, Firefox or Opera browsers are recommended.

      Log into the RBSs web page and send the FW file there first.

      Then send the RBR FW file lastly.

      Factory reset the RBS and RBR and setup from scratch. After makeing sure the system works after setting up, be sure to make a backup configuration to file for safe keeping. This saves time if a reset is needed again.

      I recommend keeping this method, as it's a proven method I and others have been using for years to update router FW.

       

      You don't have to update either. 


      Wire1852 wrote:

      OK... The new firmware has been out for 12 days or more.

       

      Have any issues be reported for this update that multiple people have seen/reported?

       

      Is there really a setting switch users can set to turn off/on the auto update? I have a RBR50 & I don't see it when logged into the router with web browser & the auto update doesn't show

      2.5.1.16. I'm currently using 2.5.1.8.

       


       

      • Retired_Member's avatar
        Retired_Member

        manual updates NOT recommended

    • Retired_Member's avatar
      Retired_Member

      Wire1852 wrote:

      OK... The new firmware has been out for 12 days or more.

       

      Have any issues be reported for this update that multiple people have seen/reported?

       

      Is there really a setting switch users can set to turn off/on the auto update? I have a RBR50 & I don't see it when logged into the router with web browser & the auto update doesn't show

      2.5.1.16. I'm currently using 2.5.1.8.

       


      at this point, after checking again, i didn't see it either, which must mean NG pushes ALL auto updates.  I did see where you can check for updates and my poor old 6 month firmware came back and said NO new updates available.  Imagine that