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Forum Discussion
Orbi Satelit loosing connection - Ethernet Backhaul connected
Just got a RBR750 and RBS750. The RBR in the main house works fine. But I seems to have issues with the RBS750, which is in the workshop.
They are backhaul connected via ethernet cable.
From time to time, it just drops the connection (Every 10-15 minutes). I'm perfectly connected to the sattelite (which I can ping) but I cannot ping the main router, while its lost:
Reply from 192.168.1.1: bytes=32 time=3ms TTL=64
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 192.168.1.1: bytes=32 time=3ms TTL=64
Reply from 192.168.1.1: bytes=32 time=3ms TTL=64
But no problem pinging the satelite:
Reply from 192.168.1.4: bytes=32 time=2ms TTL=64
Reply from 192.168.1.4: bytes=32 time=2ms TTL=64
Reply from 192.168.1.4: bytes=32 time=2ms TTL=64
Reply from 192.168.1.4: bytes=32 time=10ms TTL=64
Both computers does it, the desktop where I got a ASUS AX58BT WiFi 6 card, and my laptop; MSI with Intel Wireless card.
The app says there is connection between the router and satelitte.
The ethernet cable works without any flaws with other routers.
Any ideas? What am I doing wrong?
1 Reply
Be sure the RBS is ethernet connected using the following:
Be sure your using good quality LAN cables. CAT6 is recommended.
Netgear has set up a community forum specifically for the Orbi AX (WiFi 6) products. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax
Please use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you
