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chrisxpierce's avatar
May 20, 2020

Orbi Satelite Connecting/Not Connecting Devices

I have the AC2200 Orbi Mesh.  With two satelites.  My devices are connecting to my main router, and not the satelite that is much closer...specifically, one of my Blink Cameras...the camera is indicating poor wifi, because its connecting to my the the router, instead of the satelite, that has full signal (green light).  Any ideas, is there a way to get these devices to connect to the closest satelite, or should i say, have the satelite connect to the device because its closer?  Thanks in advance.

 

Chris

8 Replies

  • You have encountered one of the Orbi's design flaws.  The routers WiFi is enabled long before the satellites WiFi for clients to bind to.  IP Cameras are not expected to roam, so they will bind to the first WiFi signal they see, and will not look for a stronger signal unless they are rebooted.  So your only way to get them to bind to your closer satellite instead of the router is to reboot (power cycle) the camera.  You may be able to reboot it from your camera's app or web interface.

     

    I likewise have this issue with an IP camera and smart garage door opener at my home.  My workaround for them was to add a smart plug on the power for each.  I have a UPS on my router so it should not loose power unless I have a long power outage, so I typically will know when I have rebooted my router.  So when I do reboot it, I will then power-cycle the smart plugs for my garage systems so that they bind to the closer satellite instead of the weaker signal from the router.

     

    NG could probably correct this issue in their firmware, I submitted a ticket to them for the issue and they said they do not plan to fix it.  I do not know if other vendors mesh systems suffer from this same issue.

    • chrisxpierce's avatar
      chrisxpierce
      Tutor

      Thank you very much for the quick response, and that makes perfect sense. I will do that in hopes


      tomschmidt wrote:

      You have encountered one of the Orbi's design flaws.  The routers WiFi is enabled long before the satellites WiFi for clients to bind to.  IP Cameras are not expected to roam, so they will bind to the first WiFi signal they see, and will not look for a stronger signal unless they are rebooted.  So your only way to get them to bind to your closer satellite instead of the router is to reboot (power cycle) the camera.  You may be able to reboot it from your camera's app or web interface.

       

      I likewise have this issue with an IP camera and smart garage door opener at my home.  My workaround for them was to add a smart plug on the power for each.  I have a UPS on my router so it should not loose power unless I have a long power outage, so I typically will know when I have rebooted my router.  So when I do reboot it, I will then power-cycle the smart plugs for my garage systems so that they bind to the closer satellite instead of the weaker signal from the router.

       

      NG could probably correct this issue in their firmware, I submitted a ticket to them for the issue and they said they do not plan to fix it.  I do not know if other vendors mesh systems suffer from this same issue.



      that it corrects it, not surprised that they're not going to fix it :-) 

  • It's up to the client devices to pick and choose which signal they connect too. You can help this some by turning down the power output of the RBRs wifi radios from 100% to 50% and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings


    chrisxpierce wrote:

    I have the AC2200 Orbi Mesh.  With two satelites.  My devices are connecting to my main router, and not the satelite that is much closer...specifically, one of my Blink Cameras...the camera is indicating poor wifi, because its connecting to my the the router, instead of the satelite, that has full signal (green light).  Any ideas, is there a way to get these devices to connect to the closest satelite, or should i say, have the satelite connect to the device because its closer?  Thanks in advance.

     

    Chris


     

    • chrisxpierce's avatar
      chrisxpierce
      Tutor
      Great information as well... Makes sense. THANK YOU!!! I have it at 100%
      • FURRYe38's avatar
        FURRYe38
        Guru

        Yes, turning that down will help steer the devices to RBS...