NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Orbi Satellite and firmware problems
I recently installed my orbi system with a satellite. My problem is my satellite has the same name as my router but the satellite still uses the factory password while my router is using the password ...
You can't set the password on a satellite via its UI page, there's no such option. You might try, after verifying the router and satellite are connected, to reset the password through the router (change it to something, then change it to the desired one). This worked for me when I had a similar problem where the satellite didn't get a full sync and still had the factory default.
My isp modem is Ubee model DDE36C.
I set up my router and then set up my SSID and password. The problem I’m having is the satellite is still using the manufacturer password but is using my SSID.
I’m not so much concerned with updating the firmware as I am having the same password for my modem and satellite.
I set up my router and then set up my SSID and password. The problem I’m having is the satellite is still using the manufacturer password but is using my SSID.
I’m not so much concerned with updating the firmware as I am having the same password for my modem and satellite.
if you can access the Satellites web page, see if you can set a PW on it with in the UI. If not, you might contact NG support about this.
The Satellite should get and use the same log in and pw as you set up on the Orbi router after the Satellite connects...
Chadweaselwrote:
My isp modem is Ubee model DDE36C.
I set up my router and then set up my SSID and password. The problem I’m having is the satellite is still using the manufacturer password but is using my SSID.
I’m not so much concerned with updating the firmware as I am having the same password for my modem and satellite.
You can't set the password on a satellite via its UI page, there's no such option. You might try, after verifying the router and satellite are connected, to reset the password through the router (change it to something, then change it to the desired one). This worked for me when I had a similar problem where the satellite didn't get a full sync and still had the factory default.