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Forum Discussion
Orbi satellite dropping connection
Right to the point: my Orbi system has 2 satellites and 1 main tower. The internet drops/slows down (to the point where internet browsing is not possible) 2-3 times per day randomly without warning o...
Sick and tired of this mess!!! I've so many Netgear products but this is a huge mistakmistake. I've tried changing all sorts of settings but no improvements. I'm supposedly on the latest firmware .
What is the Mfr and model# of the IP modem the Orbi is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Can try the configuration I used on my friends system:
If you feel your not getting anywhere, I recommend contact NG support or taking the system back to place of purchase...
nxh786 wrote:
Sick and tired of this mess!!! I've so many Netgear products but this is a huge mistakmistake. I've tried changing all sorts of settings but no improvements. I'm supposedly on the latest firmware .