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Squeeian's avatar
Squeeian
Follower
Jan 23, 2018

Orbi satellite dropping connection

My orbi satellite won’t connect. I’ve tried syncing it and even reset the satellite. I called tech support previously, they seemed to help me fix it by resetting it, but when I tried doing it myself, it didn’t work. Please help.

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    Squeeian wrote:
    My orbi satellite won’t connect. I’ve tried syncing it and even reset the satellite. I called tech support previously, they seemed to help me fix it by resetting it, but when I tried doing it myself, it didn’t work. Please help.

    How i fixed:

     

    - i set RBR50 (router) to United States

    - i set 2.4Ghz and 5Ghz channels to AUTO

    - i checked Enable Daisy-Chain Topology

    - i enabled BEAMFORMING

    - i enabled MU-MIMO

     

    - i did a reset to default factory satellite, then after reboot it connected automatically to RBR50 router.

    Please note that after firmware upgrade i did a reset to factory defaults for both Router and Satellite.