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Orbi Satellite dropping connection
I am having issues with my Orbi Satelitte. My orbi satelitte is connected directly to my computer through ethernet. It is about 15 feet away from the main unit and modem. When I connect my compute...
I did update my firmware. I used a direct connection using ethernet from my modem to my computer without the Orbi at all. I then captured the exact moment the issue happened twice with wireshark. I watched packet loss happen directly on my other screen in wireshark. I think at this point its obviously not the Orbi and I need to get the ISP invovled. I am sure its a cabling issue from the drop line to my place.
I appreciate all the help! I am glad its not the Orbi!
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the size of your home? Sq Ft?
15 feet is a bit too close. 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using?
Try enabling Beamforming and MIMO. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).