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Orbi Satellite: Invalid HW ID, use default Orbi
Hi All, I'm having all sorts of issues with my Orbi Satellite The list of issues and steps that i'm at can be found at the link below, but i thought for this issue, i'll keep it separate. https...
What version FW do you have loaded on the RBR? The RBR and RBS should be on the same version of FW.
While you have access to the RBS, you might want to update the RBS to recent FW, then update the RBR afterwards.
Factory reset the RBS and RBR and setup from scratch.
IF the factory reset doesn't fix the RBS HW ID problem, you'll need to contact NG support about this...Something is wrong with the RBS. May need to be replaced.
EdZz wrote:Hi All,
I'm having all sorts of issues with my Orbi Satellite
The list of issues and steps that i'm at can be found at the link below, but i thought for this issue, i'll keep it separate.
https://community.netgear.com/t5/Orbi/Orbi-Satellite-not-syncing-with-Router/m-p/1896719#M89163
Does anyone know what it means when the Satellite has a DEVICE NAME of "Invalid HW ID, use default Orbi". My router can detect it but won't "sync" to it. This doesn't mean that my Satellite is stuffed is it? it out of warranty by about 5 days, give or take
The image attached is when i've logged into the Satellite and navigated to the Status tab.
What version FW do you have loaded on the RBR? The RBR and RBS should be on the same version of FW.
While you have access to the RBS, you might want to update the RBS to recent FW, then update the RBR afterwards.
Factory reset the RBS and RBR and setup from scratch.
IF the factory reset doesn't fix the RBS HW ID problem, you'll need to contact NG support about this...Something is wrong with the RBS. May need to be replaced.
EdZz wrote:Hi All,
I'm having all sorts of issues with my Orbi Satellite
The list of issues and steps that i'm at can be found at the link below, but i thought for this issue, i'll keep it separate.
https://community.netgear.com/t5/Orbi/Orbi-Satellite-not-syncing-with-Router/m-p/1896719#M89163
Does anyone know what it means when the Satellite has a DEVICE NAME of "Invalid HW ID, use default Orbi". My router can detect it but won't "sync" to it. This doesn't mean that my Satellite is stuffed is it? it out of warranty by about 5 days, give or take
The image attached is when i've logged into the Satellite and navigated to the Status tab.