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faisalkhaliq's avatar
faisalkhaliq
Follower
Oct 03, 2016

Orbi Satellite Not Working After SSID Change

Hi,  I setup my Orbi system and it was working fine.  I wanted to change the SSID to my old networks SSID. As I did that my router could no longer see the satellite.  I have done multiple reboots. I even reset the main router but as it reconfigured it could not find the sattelite. I tried to reset the satellite but the reset button did not do so.  The satellite has a solid white LED ring which does not change.  Can anyone please help

 

Regards

 

Installation
Troubleshooting

1 Reply

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  • peteytesting's avatar
    peteytesting
    Hero
    Oct 03, 2016

    hi

     

    sounds like the sat has disassioated its self or is not assioated

     

    once the orbi router is setup correctly and running

     

    try this

     

    push the sync button on the back of the router for about 10 seconds and release , the lights should come one and pulse magenta

     

    at the same time push the sync button on the sat for 10 seconds and the lights should do the same thing

     

    after a minute or so the both should go from pulse magenta to solid blue then turn off

     

    you should then have connectivity between router and sat

     

    pete