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Bandito's avatar
Bandito
Luminary
Apr 16, 2017

Orbi Satellite Occasionally Lighting Up at Night

I've seen this happening a few times now and would like to understand what is occuring.

 

One of my Orbi satellites is in my bedroom and on a few occasions I've woken up and seen the ring light on in magenta.  It will stay this way for quite some time, maybe 30 minutes or so and then eventually it will turn blue and stay that way for another several minutes and then the ring light will turn off.  Is this normal behavior?  I've seen this happen at least three times over the last couple of months.  Does this mean the satellite is automatically updating its firmware or is it somehting else?

 

When this occurs, I don't know whether I still have Internet access or not as it happens in the middle of the night and I don't get up to test anything.  In the morning, everything is functioning as normal.

 

Thanks for any insight into what is happening that can be provided.

3 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello Bandito

     

    It means the unit is losing signal and reconnecting you may want to move the unit closer towards the main router.

     

    DarrenM

    • Bandito's avatar
      Bandito
      Luminary

      Could something be going on with the base station, then?  Perhaps it is doing something when this happens.  I ask because I've never encountered any problems at other times, though admittedly the ring light would be harder to see during the day.

       

      I can't really move the satellite any closer to the base station, so that's not an option, but the system always reports that it has an excellent connection at this location.  Also, if it is losing the signal, why would it take so long to re-acquire it?

       

      Thanks for your answers!

      • DarrenM's avatar
        DarrenM
        Sr. NETGEAR Moderator

        Hello Bandito

         

        It possibly could be the base unit power cycling may want to check the outlet or power strip the router is connected to.

         

        DarrenM