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vzts4q's avatar
vzts4q
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Nov 23, 2018
Solved

Orbi Satellite Will Not Factory Reset or connect to router?

Thought I would try the wired backhaul on my setup again. Wrong move doing so has bricked the satellite. Pushing the reset has no affect power light never changes from green. Also no halo lights ever come on. I have searched without sucess for this issue.

So is there a way to rorce a reset other than pushing the reset button with a paper clip. Firmware on the router is V2.2.1.210

A unrelated probem is Firefox will not load the firmware screen. I have to use Microsoft edge.

 

 

 

5 Replies

  • I recommend you contact NG support and have them help you with the satellite. Possible it may need to be replaced.

    Blanca_O


    vzts4q wrote:

    Thought I would try the wired backhaul on my setup again. Wrong move doing so has bricked the satellite. Pushing the reset has no affect power light never changes from green. Also no halo lights ever come on. I have searched without sucess for this issue.

    So is there a way to rorce a reset other than pushing the reset button with a paper clip. Firmware on the router is V2.2.1.210

    A unrelated probem is Firefox will not load the firmware screen. I have to use Microsoft edge.