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ChangXray's avatar
ChangXray
Aspirant
Jan 16, 2021

Orbi setup: AC2200/RBK30 connecting to netgear modem CM500

Internet provider: Spectrum Xfinity cable

Cable modem: Netgear CM5OO

WiFi router: Netgear N600WND R3400

 

I just bought an ORBI AC2000/RBK30 and followed the orbi setup instructions.  My iphone could not recognize the orbi device to complete the set up.  This is what I did so far... Should I set up using my laptop hardwire to ORBI rather than thru my iphone ?

 

- disconnect my netgear wifi router from modem

- hook up orbi to my modem

- download orbi app from apple store

- turned on my wifi on the iphone

- got a message saying ORBI device not found.

 

Should I set up using my laptop hardwire to ORBI rather than thru my iphone ?  Please help!  Any advice is appreciated!

 

 

5 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Use a wired PC and web broswer pointed to 192.168.1.1 and setup the using the RBRs web page. 

    Review the installation guide PDF as well. 

     

     

  • Yes, using a computer connectee to the router's ethernet port and using the Orbi's web interface is the best way of setting things up.

     

    How do I set up my Orbi router and satellite? 

    My preference in in red in Steps 10, 11 in the above link:

     

    • Connect your computer or mobile device to the Orbi router or satellite with an Ethernet or WiFi connection.
      Note: To connect with WiFi, find the preset WiFi network name (SSID) and password on the label on the Orbi router or satellite and connect to that network from your WiFi-enabled computer or mobile device.
    • Download the Orbi app or visit http://orbilogin.com to set up your Orbi WiFi network.
      The Orbi router's ring LED turns off after the setup is complete.

     

     

    • ChangXray's avatar
      ChangXray
      Aspirant

      To: Vajim,

       

      Here is my response. . .

       

      it looks like you have 2 routers in your system?  Is that true?

      - No, I do not have 2 routers, I am disconnecting the N600WND R3400 and connecting my ORBI to the modem.

       

      Thanks,

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Remove the R3400 router and use the Orbi router as your main host router. 


    ChangXray wrote:

    Internet provider: Spectrum Xfinity cable

    Cable modem: Netgear CM5OO

    WiFi router: Netgear N600WND R3400

     

    I just bought an ORBI AC2000/RBK30 and followed the orbi setup instructions.  My iphone could not recognize the orbi device to complete the set up.  This is what I did so far... Should I set up using my laptop hardwire to ORBI rather than thru my iphone ?

     

    - disconnect my netgear wifi router from modem

    - hook up orbi to my modem

    - download orbi app from apple store

    - turned on my wifi on the iphone

    - got a message saying ORBI device not found.

     

    Should I set up using my laptop hardwire to ORBI rather than thru my iphone ?  Please help!  Any advice is appreciated!