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Forum Discussion
Framedtrash
Feb 17, 2019Guide
Orbi speed test not working
Hi,
Have just purchased and setup my orbi RB550, every thing is working apart from the speed test and the QOS.
When ever I try to run a speedtest it fails to run,
Have rebooted all devices have tried via the orbi app and the web GUI but nothing works.
Speed test works fine when using the standalone speed test app on my phone or speedtest.net website
Any ideas would be great as it's rather frustrating that such a basic feature isn't working and not some thing I would expect from a + $500 device.
Thanks in advance
Have just purchased and setup my orbi RB550, every thing is working apart from the speed test and the QOS.
When ever I try to run a speedtest it fails to run,
Have rebooted all devices have tried via the orbi app and the web GUI but nothing works.
Speed test works fine when using the standalone speed test app on my phone or speedtest.net website
Any ideas would be great as it's rather frustrating that such a basic feature isn't working and not some thing I would expect from a + $500 device.
Thanks in advance
28 Replies
- randomousityLuminary
Try factory reseting the Orbi. Also, check that your firmware is up-to-date.
- Hi,
Have just done a factory reset and the result is the same it's not working.
It's running the latest FW- ekhalilMasterWhat message or error do you get when it doesn’t work?