Orbi stopped working with ethernet switch

Question

Hi,I have an Orbi RBK50 system with 2 satellites. Some devices are connected to the router using ethernet and a Netgear GS308 unmanaged ethernet switch.Until yesterday, everything worked fine. Now, however, devices connected via the switch don't receive an IP address from the router and thus cannot connect to the network. The devices can detect they are connected by ethernet, but that's as far as it goes. If I connect them directly to the router via ethernet or WiFi, they can connect fine.I have not changed any of the settings in the router or any of the devices and the router is running the latest firmware.I have tried:Replacing the switchChanging the ethernet cablesFactory resetting the Orbi systemNone of these have fixed the problem.I'm out of ideas and call upon the wisdom of the community in the hopes of a solution.Thanks in advance for any help.

FURRYe38 · Answer

NG GS-105/108v4, D-Link DGS-105/108 and HP ProCurve 1400/1800 series switches work for Orbi systems.

Mstrbig · Answer

My first thought would be the switch. But since you swapped out the switch with a known working switch, I would now check the cable coming from the Orbi to the switch.

Zaichik · Answer

Thanks. I've tried changing the ethernet cable with a couple of others that I know work elsewhere in the house. Still no dice.

Mstrbig · Answer

Zaichik&nbsp;wrote:Thanks. I've tried changing the ethernet cable with a couple of others that I know work elsewhere in the house. Still no dice.What happens when you bypass the switch and plug one device's cable directly to the Orbi?

Zaichik · Answer

As noted in my original post, if I connect the devices directly to the Orbi's ethernet ports, they connect fine. Everything points to the switch being the issue so you would think that changing the switch would have fixed things. That's why I'm so baffled.

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Orbi stopped working with ethernet switch

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