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Forum Discussion

BrookHampton's avatar
BrookHampton
Aspirant
Sep 26, 2017

Orbi stopped working

Came home today to no wi-fi. Or I blinking white, power led blinking red. No wifi broadcast. Reset Orbi - no difference. No wifi broadcast. Tech support was tedious trying to log in on a poor cell signal. Half hour later says my 90 day warranty expires September 1st.

I have no laptop here, Just ipad and iphone.... Suggestions.


BTW - my netgear experience has been horrible, right down to posting this thread. Keeps asking me to fix the highlighted items...

 

 

Orbi
Troubleshooting

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Sep 28, 2017

    Hello BrookHampton 

     

    The light flashing red means the firmware is corrupted you may need to try a factory reset by holding the reset button for 10 seconds and then see if you can set up your orbi again. If not you will have to contact support.

     

    http://www.netgear.com/support/contact.aspx


    DarrenM