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Orbi struggling to get IP address/DNS from fixed wireless ISP
I'm replacing my Asus router (RT-N66YU) with this RBR50 unit. I live in a rural area and use fixed wireless service from my ISP (a 2.4 GHz line of sight system). This means there is a radio (powered ...
bheld wrote:
Unforutnately neither of these helped. Log:
......
When you tried the router's MAC address cloning or "use this MAC", have you rebooted Orbi and the radio eqipment then?
Some ISP's remember the MAC address of the first router and does not accept any other request from other MAC addresses (for security reasons). Since you had the ASUS working earlier, so this is a good troubleshooting step to make sure is tested.
The POE unit is new (ISP replaced just in case) - this did not help.
bheld wrote:
The POE unit is new (ISP replaced just in case) - this did not help.
Ok, but where is the Ethernet cable that is feeding the POE unit coming from?
Do you have any link to the radio unit product description?
It's quite simple - the radio is on a mast on my roof. An ethernet cable feeds that from the POE. The other jack on the POE runs directly to the Orbi.
I have no details on the radio. ISP claims that they have other customers on Orbi, but I don't necessarily believe them (long history). They are my only option.
Looks to me that the DHCPDISCOVER -for some reason- does not reach to -or is ignored by- the ISP.
This is just a guess without traces that shows what Orbi gets after sending DHCPDISCOVER after Orbi recovers after restart or after the LAN port is pulled out, but let's try few things:
I would try the following:
- Change the MAC settings for the WAN port to "Use Computer MAC Address", as follows:
- Change the MTU size to lower values, by default it's 1500, try 1492 to start with:
Thanks - I will try this in the next day or so and report back.