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Forum Discussion
bheld
Feb 15, 2019Aspirant
Orbi struggling to get IP address/DNS from fixed wireless ISP
I'm replacing my Asus router (RT-N66YU) with this RBR50 unit. I live in a rural area and use fixed wireless service from my ISP (a 2.4 GHz line of sight system). This means there is a radio (powered ...
- Feb 18, 2019
bheld wrote:
Unforutnately neither of these helped. Log:
......
When you tried the router's MAC address cloning or "use this MAC", have you rebooted Orbi and the radio eqipment then?
Some ISP's remember the MAC address of the first router and does not accept any other request from other MAC addresses (for security reasons). Since you had the ASUS working earlier, so this is a good troubleshooting step to make sure is tested.
ekhalil
Feb 15, 2019Master
Looks to me that the DHCPDISCOVER -for some reason- does not reach to -or is ignored by- the ISP.
This is just a guess without traces that shows what Orbi gets after sending DHCPDISCOVER after Orbi recovers after restart or after the LAN port is pulled out, but let's try few things:
I would try the following:
- Change the MAC settings for the WAN port to "Use Computer MAC Address", as follows:
- Change the MTU size to lower values, by default it's 1500, try 1492 to start with:
bheld
Feb 15, 2019Aspirant
Thanks - I will try this in the next day or so and report back.