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Orbi struggling to get IP address/DNS from fixed wireless ISP
I'm replacing my Asus router (RT-N66YU) with this RBR50 unit. I live in a rural area and use fixed wireless service from my ISP (a 2.4 GHz line of sight system). This means there is a radio (powered ...
bheld wrote:
Unforutnately neither of these helped. Log:
......
When you tried the router's MAC address cloning or "use this MAC", have you rebooted Orbi and the radio eqipment then?
Some ISP's remember the MAC address of the first router and does not accept any other request from other MAC addresses (for security reasons). Since you had the ASUS working earlier, so this is a good troubleshooting step to make sure is tested.
How do you have the Asus configured? I mean, do you have a username and password configured for it to connect ot the ISP? PPPoE? PPTP? L2TP? If one of those, what connection mode do you have it set to? (always on? dial on demand? manually connect?) And you had both the Asus and the Orbi set to use DHCP for IP address assignment? Have you tried telling the Orbi to release and renew your DHCP lease? (available under Advanced > Administration > Router Status > and then hit the "Connection Status" button)
Maybe you should try cloning the Asus router's WAN MAC address on the Orbi and see if that helps?
I tried cloning the MAC Address too - no help.
Regarding how the Asus is configured:
>> I mean, do you have a username and password configured for it to connect ot the ISP? PPPoE? PPTP? L2TP? If one of those, what connection mode do you have it set to? (always on? dial on demand? manually connect?)
No to the username/password question.
>> And you had both the Asus and the Orbi set to use DHCP for IP address assignment?
Yes
>> Have you tried telling the Orbi to release and renew your DHCP lease? (available under Advanced > Administration > Router Status > and then hit the "Connection Status" button)
Yes, too many times to count
bheld wrote:
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>> Have you tried telling the Orbi to release and renew your DHCP lease? (available under Advanced > Administration > Router Status > and then hit the "Connection Status" button)
Yes, too many times to count
When you check the INTERNET PORT STATUS in the web GUI (where you renew the DHCP lease), what is the status of the internet port as seen by Orbi? Can you take a snapshot of the port status when the problem happens.