Orbi Team Contact Information

Question

Hello All (Darren),&nbsp;Is there any specific phone number or email address to management to help us put pressure to dedicate more resources to the Orbi line of products?&nbsp;I see you just released the outdoor version, which is great. But how is there such a large disconnect that the original Orbi still isn't working properly and yet new versions of the product are being released?&nbsp;Darren, surely you must feel the pain. I want to help you and your team. Tell me who to contact that may be able to move mountains and I promise you i'll do my best.&nbsp;Yes, i tried the 2.1.x beta firmware, it was worse than the 2.1.1.16 with disconnect issues.

Duncker-Munnikh · Answer

I agree, the Orbi software/firmware/app isn’t ready and still full of bugs. Contacting Netgear Dutch support phone isn't getting me any further then the basic; turn off/on, reconnect or it needs to be replaced.

mumbles76 · Answer

Anyone?

aaz · Answer

It's the weekend, but beyone that are you going through the support channel?

mumbles76 · Answer

I'm going on LinkedIn and finding people. I WILL get to the bottom of this crap.

DarrenM · Answer

Hello mumbles76

&nbsp;

I understand your frustration with the Orbi issues that are happening and I have sent the engineers the threads and issues that the community has been reporting. They are aware and working on resolving the issues.

&nbsp;

DarrenM

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Orbi Team Contact Information

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