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Orbi turns Magenta after some days working OK
I have the Orbi system for two weeks and they are working well most of the time. After installation the Orbi Satellite turned Blue and was working OK for several days. But suddenly I found the O...
Hello Darren,
My Netgear Orbi is now running without the solid Magenta light problem, so this problem is really solved with firmware 1.4.0.34.
Thank you for the support,
Anton
My questions are still not answered:
- How can I find out which other wifi system interference with the connection between the router and the satellite?
- Why is the magenta light not turned off, as soon as the satellite has reconnected to the router?
- How can I turn off the magenta light easy without restarting the satellite?
Hello aruit
If you have a android phone you can download out app Netgear wifi analytics this will let you see all the wifi in the area and what channels that it is on. There are other apps out there that can do this as well. And the light should turn off soon as it reconnects so there is a issue with that.
DarrenM
Hello DarrenM,
I have the Netgear Genie app with wifi analytics and also Wifi Analyzer app on my android phone.
Currently the light of the Satellite is off and I see that the Orbi is using channel 13 (with no other wifi signal on this channel) and channel 36 (also with no other wifi signal on this channel).
I do not know when exactly the problem occurs, but I will do the test again, when the light is burning magenta.
How and what should I log for several days, so that we can see what happens before the magenta light is switched on?
You mentioned that the magenta light should turn off as soon as it reconnects again.
I can tell you that my system is not doing that.
When the magenta lght is burning, even when the connection is OK again, the magenta light stays burning.
Hopefully this will be solved with a new firmware update.
I am currently using firmware V1.4.0.18
Kind regards,
Anton
ch 12 and 13 can be problematic , suggest if you have 2.4 gig on auto change it to ether ch 1 6 or 11 depending on which ever is quitest
in your case though try factory resetting and redo setup as this may fix the light bug
Having the same issue and have spoken to support with no resolution. I'm only using Orbi for its backhaul/bridge at a distance of 15 ft. Transfer speed is 480 Mbps. Replaces 2 R7000 bridged routers that provided 700 Mbps at same locations. Have had to reboot the bridged R7000 weekly for 3 years, so happy to retire them.
If you identify the root cause and/or solution, please post.
I still do not know what is causing the Orbi Satellite to turn Magenta, because it is not on a fixed moment .
Last week it did not happen for a whole week, but yesterday it happened again.
So I have resetted the Orbi Satellite and today it happened again.
Sometimes it happens every day.
Most of the times it happens only after several days.
And sometimes it happens after a whole week.
Every time the Magenta light stays burning after it has happened, also after the connection is back again and the Satellite is functioning OK.
I have never seen it actual happen, but I only know when I see the Orbi Satellite burning Magenta that it has happened during the last period I have looked.
It would be easier if it is possible to examen a log of the Orbi system to find out at what moment the connection drops and at what moment the connection is back again.
