NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
aruit
Dec 11, 2016Guide
Orbi turns Magenta after some days working OK
I have the Orbi system for two weeks and they are working well most of the time. After installation the Orbi Satellite turned Blue and was working OK for several days. But suddenly I found the O...
- Jan 17, 2017
Hello Darren,
My Netgear Orbi is now running without the solid Magenta light problem, so this problem is really solved with firmware 1.4.0.34.
Thank you for the support,
Anton
aruit
Jan 17, 2017Guide
Hello Darren,
My Netgear Orbi is now running without the solid Magenta light problem, so this problem is really solved with firmware 1.4.0.34.
Thank you for the support,
Anton
rhester72
Feb 01, 2017Virtuoso
Just happened again on my router after 22 days of uptime in AP mode.
Same symptoms - router was pingable (and web UI was usable) over IPv6, but the IPv4 LAN interface was logically dead - no ping response and claimed it couldn't reach the Internet for updates, despite the web UI status saying "Internet: GOOD". Logs show an Internet 'disconnect' just after midnight, yet router will continue to route Internet traffic without issue. I was able to reboot via web UI and all was well after.
I've now enabled debug logging at boot. This is definitely a bug related to uptime, likely overflowing a 32-bit int somewhere. (In fairness, even Cisco enterprise-class devices have had similar bugs in the past.)
Rodney
- Butch1326Feb 04, 2017Star
+1. Ran fine for a couple of weeks on 1.4.0.34 then one evening when a came home I saw the Magenta light on the Router. All devices were pingable and accessible. I restarted the router and everything has been fine for the last couple of days.
- noonwayFeb 05, 2017Guide
Ditto... Magenta light on the router as AP after at least a week of full uptime. 1.4.0.34 is *not* the solution for this. However, unlike the other posters, I was not able to access the router via IPv4 address. I have the IP address for the RBR50 reserved from my Linksys EA9200. I did not attempt IPv6 address like Rodney recommended but will try that next time it happens.
- aruitFeb 05, 2017Guide
I was only looking at the Satellite, because that was my problem, and the light of the Satellite did not burn Magenta for several week.
But you report triggered me to look at the Router and I found the light of the Router burning Magenta.
In Netgear Genie I could not find the IP address of the Router, but I found the IP Address of the Satellite and I could ping to the Satellite.
With Wifi Analyzer I saw that both the Router and the Satellite where sending wifi signal and by walking from Router to the Satellite it was switching from signal.
The wifi of both are working, but still the Router is burning Magenta.
So the firmware update solved the Satellite to burning solid Magenta, but did not solve the Router to burning solid Magenta.